Caregiver Talent Ambassador

About the role

You are the ideal Caregiver Talent Ambassador—a thoughtful, calm, and people-centered professional who helps us build a strong and compassionate caregiver team. You bring a steady presence, excellent judgment, and an eye for detail. When meeting applicants, you naturally see their unique strengths, identify potential concerns, and make fair, confident decisions about who should move forward in the hiring process. Your friendly disposition and consistency help candidates feel welcome and valued from the moment they first connect with our company. At the same time, your professionalism and discernment ensure that only caregivers who align with our standards of reliability, compassion, and integrity advance.

Responsibilities

• Proactively engage qualified applicants by reaching out to invite them to interviews, answer questions, remind them of upcoming steps, and keep them informed and motivated throughout the hiring process.
• Conduct caregiver interviews with professionalism, warmth, and consistency, ensuring each applicant has a positive and welcoming experience.
• Review applicant materials (applications, work history, certifications, assessments, and references) for accuracy, completeness, and alignment with company standards.
• Evaluate candidates using predetermined criteria to determine whether they should advance, be placed on hold, or be declined.
• Document interview outcomes promptly and accurately in the applicant tracking system to support smooth communication with the team.
• Carefully coordinate next steps for qualified candidates, including scheduling interviews, onboarding, orientation, training, and follow-up touchpoints.
• Support new caregivers through orientation and their initial weeks by ensuring all required documents are received and complete (so they are cleared to work), reviewing the company rules PowerPoint and other key materials with orienteees, and guiding them to feel supported, valued, and prepared for their first shifts.
• Communicate hiring decisions with clarity and compassion, ensuring each applicant feels respected, regardless of outcome.
• Engage with caregiver candidates through appreciation initiatives or simple touchpoints that help strengthen relationships.
• Answer incoming calls and greet visitors as needed, maintaining a calm, friendly presence at the front desk.
• Aid in administrative tasks such as data entry, organizing files, and preparing interview and orientation materials when there are no interviews scheduled.
• Participate in team culture initiatives, collaborating closely with the Employee Care Manager to ensure a supportive and consistent environment.

Qualifications

• Demonstrated organizational skills and attention to detail.
• Excellent interpersonal skills.
• Touch typing and PC literacy.
• Excellent written and verbal communication skills.
• Experience with caregiving preferred (professionally or with family/friends).
• Ability to drive in Tampa Bay and interact with clients’ pets when visiting clients and caregivers in a client’s home or senior living facility.

Benefits

• This part-time office role offers approximately 25 hours each week, with a schedule that stays steady once established.
• We will work with you to create a consistent routine that aligns with your availability while supporting the needs of our applicants and team.
• The office is located on US Hwy 19 near Countryside Mall.
• Travel during work hours is reimbursed at $0.50 per mile.
• This is a W2 position with bi-weekly pay.
• We work with PayActiv to offer quick access to your earned wages, budgeting tools for long-term self-reliance, free access to a licensed Financial Advisor, and access to prescription discounts.

Pay

• This is a W2 position with bi-weekly pay.

Schedule

• This is a part-time office role offering approximately 25 hours each week, with a schedule that stays steady once established.