Career Specialist

Job Summary

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Responsibilities

• Conduct community outreach to low-income, immigrant and refugee communities in Seattle and King County.
• Become familiar with complex funder regulations in order to determine client eligibility for employment programs.
• Conduct assessments, determine eligibility for programs and enroll individuals.
• Develop and maintain effective relationships with job seekers.
• Counsel job-seeking clients in vocational and employment issues.
• Mediate, problem-solve and coordinate individual services.
• Develop effective short and long term employment plans with clients to meet their long term goals of self sufficiency.
• Aid clients in finding appropriate short term training and financial assistance in high demand occupations.
• Provide job development, placement and retention services to job seekers in accordance with quarterly program goals.
• This may include career exploration, job matching, career progression and pathway building, and working with employers to problem solve.
• Track participant activities and achievements into client files and multiple databases in a timely manner.
• Implement performance skills curriculum and workshops with clients to support job readiness and job retention.
• Process and manage support service and/or training/tuition funds.
• Develop positive relationships with WorkSource, DSHS, colleges, community partners and employers.
• Provide employment services including: resume & cover letter review, application planning, job search skills, acting as a reference, etc.
• Actively participate in partner collaborative initiatives.
• Provide translation and interpretation support as needed.
• Provide exit coaching and retention support to participants.
• Ensure all participants achieve program milestones as outlined in the program’s contract.
• Perform other duties as assigned.

Qualifications

• Minimum Qualifications: AA degree in Human Services, Social Work, Education or a related field. Relevant experience may be accepted in lieu of a degree. Two to four years professional experience in case management, instruction, and/or career development services with adults, or any combination of the above which provides equivalent preparation.
• Certification/formal training in case management highly desired.
• Demonstrated understanding of local ethnic communities, labor market, local employer base, WorkSource system, social service and education institutions in King County.
• Ability to work with limited supervision and considerable self-direction.
• Ability to work effectively in a multi-cultural environment with co-workers, clients and partners.
• Ability to navigate relationships with multiple stakeholders.
• Willingness to comply with the established agency performance standards which may include: productivity/personal responsibility, customer service-orientation, embracing a team player orientation, entrepreneurial, and maintaining a professional demeanor.
• Proficient with Microsoft Office software.
• Desired Qualifications: BA/BS degree in Human Services, Social Work, Education or related field. Bilingual ability preferred, with English skills sufficient to communicate and prepare documents in English.

Required Credentials

• Must pass Neighborhood House background check requirements.
• Position requires Washington State bi-annual criminal background re-check.
• Current First Aid Certificate within 30 days of hire.
• Current CPR Certificate within 30 days of hire.
• Sexual Harassment Training within 30 days of hire.
• Child Abuse and Neglect training (within 2 weeks of hire).