Career Navigator

Goodwill Career Academy

About the role

The Career Navigator is responsible for working with Goodwill Career Academy graduates, providing career assessment, career pathing, leading job-search activities, resume development, and application assistance. Provides tailored job leads aligned with individual career goals and certifications to Career Academy graduates. Tracks and records graduate outcome data, including placements, benefits, and documentation related to State barrier-removing funding and services. The Career Navigator also builds and maintains a network of corporate talent acquisition contacts to directly refer clients for related job openings. Refers clients to internal/external supports. Assists in fulfilling annual goals as outlined in departmental Key Performance Indicators (KPIs). Bilingual skills preferred.

Responsibilities

• Conduct one-on-one career counseling sessions with program clients to assess their career aspirations, interests, and skills.
• Provide personalized client guidance and support in creating individualized career development plans.
• Assist in resume building, interview preparation, and job search strategies to ensure participants are well-equipped for the job market.
• Administer career assessments and aptitude tests to help individuals identify their strengths, interests, and career compatibility.
• Provide training sessions and workshops to Career Academy students/graduates, focusing on career development activities and strategies.
• Provide holistic client support by making referrals based on client needs to community and state resources.
• Engage with individuals post-employment to build a robust network of contacts, facilitating opportunities for new job seekers to connect with current employees.
• Collect data related to job placements and career outcomes, employment trends, and wage rates.
• Keep abreast of current job market trends and industry demands to tailor career services accordingly.
• Support Career Academy Manager by providing logistical support and participating in job fairs, hiring and networking events, and employer panels to connect job seekers with employers.
• Utilize case-management software for all clients. Ensure a comprehensive understanding of all services provided by Goodwill.
• Assist in maintaining the Career Center's public spaces, including cleaning duties.
• Participate in inter- and intra-departmental meetings as scheduled.
• Review and be familiar with Company safety policies, programs, and procedures. Adhere to all safety rules, regulations, and safety codes, and attend safety training sessions and safety meetings.
• Other duties as assigned.

Requirements

• An undergraduate degree or specialized training in business, education, vocational education, rehabilitation services, psychology, or a related field is preferred, or an equivalent combination of education and experience.
• Experience in job development or job placement is a plus.
• Bilingual abilities are a plus (but not required).
• Demonstrated aptitude with Windows and the Microsoft Office Suite.
• Must be at least 21 years old.
• Must have a valid driver’s license, with a good driving record.
• Must maintain appropriate requirements for legal vehicle operation, including current automobile insurance inspection and license plate.
• Must be eligible for a positive outcome on the required criminal conviction background check.
• Must maintain compliance with Goodwill’s Drug and Alcohol Abuse Policy.
• Excellent communication skills, a high degree of flexibility, and a genuine desire to assist clients and employers with inquiries.
• Ability to read and interpret documents and write reports.

Physical Demands

Lifting/Carrying/Pushing/Pulling: Light Work – exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects or walking or standing to a significant degree.

Benefits

Full-time position eligible for benefits.