Career Navigator

Career Summary

The Career Navigator is responsible for providing technical assistance and support to customers participating in workforce programs, conducting assessments, and identifying customer eligibility.

Essential Functions

• Assists customers entering the workforce center or engaging virtually by performing essential workforce services and functions.
• Conducts one-on-one sessions to identify immediate needs and determine if customers require program enrollment or referral to the Placement Center or other service areas.
• Collects, analyzes, researches, and determines program requirements and customer eligibility.
• Identifies barriers to employment and customer eligibility for critical workforce programs and services.
• Obtains and prepares relevant customer information for data entry and customer file preparation.
• Provides information to co-workers, supervisors, and other staff members regarding workforce programs and services.
• Performs other related duties as assigned.

Required Skills & Abilities

• Knowledge of workforce development, economic development, business intelligence, and trends.
• Knowledge of management techniques and practices including planning, strategy development, and implementation.
• Word processing, spreadsheet, and technology skills.
• Exceptional customer service and interpersonal skills.
• Problem-solving and critical thinking skills, organizational skills, and attention to detail.
• Excellent verbal and written communication skills.
• Ability to understand and apply federal and state program eligibility guidelines.
• Effective working relationships with management, coworkers, Board staff, and the general public.
• Strategy development and solution creation ability.

Education & Experience

• High School Diploma or GED required.
• Undergraduate degree from an accredited university or college in a relevant field of study and one (1) year of relevant experience preferred.
• Additional relevant experience may be considered in lieu of required education.
• Valid driver’s license and proof of insurance with a good driving record.
• Ability to relocate within the service delivery area.
• Bilingual in English and Spanish strongly preferred.

Physical Demands

• Lifting up to 10 pounds occasionally.
• Standing, sitting, bending, and walking to perform job scope.
• Visual acuity, speech, and hearing required.
• Office environment with occasional driving and travel.
• Flexible working hours may be required.
• Reasonable accommodations may be made for individuals with disabilities.

About C2 Global Professional Services

C2 Global Professional Services (C2 GPS) is a leader in innovative workforce and career services, making a significant impact in Texas, Florida, and communities across Southern Nevada. Our core values of Respect, Communication, Customer Engagement, and Ingenuity guide our approach to serving our clients and communities. We strive for excellence and are committed to transforming lives through our exceptional customer service and community engagement.

Company Overview

We offer a comprehensive benefits package that includes:

• Health Insurance (including low-cost options for employee-only plans)
• Wellness Reimbursement
• Generous Paid Time Off
• Paid Parental Leave
• 401(K) with 100% employer match of up to 6% of individual contributions

Benefits

• Dental
• Vision
• Life Insurance
• Short and Long Term Disability
• Pet Insurance

EEO/AA

C2 Global Professional Services, LLC is committed to equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status. We take affirmative action to ensure that applicants are employed and employees are treated during employment without regard to these characteristics.