Career Development Associate Store Team Leader (Assistant Store Manager) - East Bay Metro

Career Development Associate Store Team Leader (Assistant Store Manager) - East Bay Metro

Principal Duties

• Engages fully with all aspects of the CDASTL training program including, but not limited to: weekly training assignments, CDASTL Operational Learning Path, peer cohort discussions, STL Mentor discussions, team immersions, Regional Leadership meetings, in-person and/or virtual trainings, and capstone project.
• PARTNERS WITH STL MENTOR TO CREATE A PERSONAL GROWTH PLAN AND CAPSTONE PROJECT ROADMAP.
• Completes all curriculum assignments and capstone project on time to remain on track with their learning journey and graduate from the program.

Program Requirements:

• ENGAGES FULLY WITH ALL ASPECTS OF THE CDASTL TRAINING PROGRAM INCLUDING, BUT NOT LIMITED TO: WEEKLY TRAINING ASSIGNMENTS, CDASTL OPERATIONAL LEARNING PATH, PEER COHORT DISCUSSIONS, STL MENTOR DISCUSSIONS, TEAM IMMERSIONS, REGIONAL LEADERSHIP MEETINGS, IN-PERSON AND/OR VIRTUAL TRAININGS, AND CAPSTONE PROJECT.
• CREATE A PERSONAL GROWTH PLAN AND CAPSTONE PROJECT ROADMAP WITH STL MENTOR.
• COMPLETE ALL CURRICULUM ASSIGNMENTS AND CAPSTONE PROJECT ON TIME TO REMAIN ON TRACK WITH THEIR LEARNING JOURNEY AND GRADUATE FROM THE PROGRAM.

Responsibilities

• MaintAINS A THOROUGH UNDERSTANDING OF WFM STORE OPERATIONS AND MERCHANDISING PROCESSES.
• OVERSEES PROCESSES, PROGRAMS, AND INITIATIVES INCLUDING MERCHANDISING, MARKETING, QUALITY ASSURANCE, TRAINING, AND COMMUNICATIONS.
• SUPERVISES DAILY OPERATIONS AND PROVIDES DAILY FEEDBACK TO STORE LEADERS / TEAMS REGARDING RETAIL PLAN EXECUTION INCLUDING; SALES, MARGIN, LABOR, MERCHANDISING, TRAINING, SANITATION, MARKETING, AND PROMOTIONS.
• DRIVES DECISION-MAKING AND TEAM FOCUS THROUGH SOLID UNDERSTANDING OF COMPANY OPERATIONS AND DIFFERENTIATION STRATEGIES.
• DRIVES EXCEPTIONAL CUSTOMER SERVICE AND MAINTAINS EXCELLENT COMMUNITY RELATIONS.
• ANALYZES, COMPILES AND COMPLETES NECESSARY FINANCIAL REPORTS.
• BUILDS STRONG AND SUPPORTIVE RELATIONSHIPS WITH STORE AND REGIONAL LEADERSHIP.
• DEMONSTRATES UNDERSTANDING OF THE INTERRELATIONSHIPS BETWEEN VARIOUS WFM DEPARTMENTS, OPERATIONS, AND FUNCTIONS.
• WORKS WITH KEY FUNCTIONAL AND OPERATIONAL STAKEHOLDERS TO ENSURE SHARED UNDERSTANDING OF OPERATIONS PRIORITIES, OBJECTIVES, AND ANTICIPATED OUTCOMES. ENSURES RECOMMENDATIONS AND INSIGHTS ARE SHARED WITH THE APPROPRIATE LEADERSHIP DECISION-MAKERS.
• Achieve and maintain comprehensive knowledge of and ensure compliance with Employment Law, Health & Safety, Food Hygiene and Weights and Measures.
• UNDERSTAND, COMMUNICATE AND LEAD UPON WFM CORE VALUES, LEADERSHIP PRINCIPALS AND DECLARATION OF INTERDEPENDENCE.
• KNOW, COMMUNICATE AND SUPPORT OUR VALUES IN ACTION.
• Achieve and maintain comprehensive product knowledge (Good Organics, Whole Trade, etc.).

Knowledge, Skills and Abilities Required

• 2+ YEARS OF EXPERIENCE LEADING A TEAM IN A LEADERSHIP ROLE IN RETAIL/CULINARY/HOSPITALITY OR RELATED INDUSTRIES.
• HIGH PERFORMING MANAGER/TM OR HAS EQUIVALENT LEADERSHIP EXPERIENCE, PREFERABLY IN RETAIL OR HOSPITALITY INDUSTRIES.
• THE ABILITY TO SUCCESSFULLY DRIVE RESULTS; SUPPORTING TM AND TL TO ACHIEVE THE HIGHEST STANDARDS.
• WELL-ROUNDED KNOWLEDGE AND APPLICATION OF ALL MERCHANDISING/RETAILING EXPECTATIONS.
• CORE THINKING WITH CREATIVE APPROACH TO PROBLEM SOLVING.
• EXCELLENT JUDGMENT AND DECISION MAKING.
• STRONG COMMUNICATOR; ABILITY TO BE PRECISE, CLEAR AND CONVEY ENTHUSIASM.
• ABILITY TO TRAIN AND INSPIRE EXCELLENCE.
• ABILITY TO DELEGATE EFFECTIVELY.
• WELL ORGANIZED WITH EXCELLENT FOLLOW THROUGH.
• PROFICIENCY WITH EMAIL, MICROSOFT OFFICE, AND ALL OPERATIONS-RELATED APPLICATIONS.
• HIGH INTEGRITY, TRANSPARENCY AND AUTHENTICITY.
• SOLID UNDERSTANDING OF AND COMPLIANCE WITH WFM POLICIES, PROCEDURES AND PROCESSES.

Desired Experience

• CUSTOMER SERVICE FOCUS.
• TEAM BUILDING.
• EMPLOYEE RELATIONS.
• STORE OPERATIONS (INVENTORY, LABOR MANAGEMENT, COST CONTROL).
• MARKETING (PRICING, MERCHANDISING).