Career Day in Rolla, MO!

Join us for Career Day in Rolla, MO on Friday, August 14th from 10:00 AM to 5:00 PM at TitleMax, 115 N. Bishop Avenue, Rolla, Missouri 65401. Meet 1-on-1 with a hiring manager to explore career opportunities as a member of our Store Operations team.

About Us

Community Choice Financial® Family of Brands (“CCF”) helps people in your community access the financial solutions they need. We are one of the largest consumer specialty finance organizations in the U.S., with over 10 brands in more than 1,500 brick-and-mortar stores across 24 states and online offerings in 20 states. We are committed to providing short-term financial services and fostering professional and financial growth for our team members.

Benefits & Perks

• Paid on-the-job training and a comprehensive new hire program
• Access to a robust learning management system with e-learning modules for professional and personal development
• Cross-brand training for opportunities across our eleven brands nationwide
• Key Holder Program to enhance leadership potential for promotion
• Performance-based career advancement
• Educational Reimbursement Program
• Multiple medical insurance options, including telemedicine and HSA/FSA
• Traditional 401(k) and Roth 401(k) with a generous company match
• Company-sponsored life and AD&D insurance
• Voluntary benefits: dental, vision, short-term/long-term disability, supplemental life/AD&D, accident, critical illness, hospital indemnity, ID theft protection, legal services, and pet insurance
• Free access to mental health resources, life coaching, and an Employee Assistance Program
• Exclusive discounts from nationwide and local retailers through our Discount Marketplace
• Paid time off starting with 12 days in your first year

*Based on current benefit offerings, subject to change. Certain benefits are governed by plan documents; consult these for details and eligibility.

Responsibilities

• Greet and connect with customers to build lasting relationships and drive repeat business
• Accurately process financial transactions such as check cashing, money transfers, and loans/pawns
• Educate customers about transactions and offer personalized financial services
• Assist in customer account management, collections, and payment processing
• Participate in in-store and community events, as well as external marketing
• Maintain store appearance and cleanliness to enhance customer experience
• Uphold company policies, procedures, and security protocols, including cash drawer management

Requirements

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Professional demeanor with customers and colleagues
• Meticulous attention to detail and accurate data entry
• Proficiency in using phones, POS systems, Microsoft Office, and other computer systems
• At least 18 years of age (19 in Alabama)
• Valid driver’s license, auto insurance, and personal vehicle (mileage compensated)
• Ability to meet physical demands: standing up to 90% of the time, moving/transporting up to 25 pounds, and operating mechanical controls
• Background check required (conducted in accordance with applicable law)

Preferred Qualifications

• Experience in check cashing, document verification, or money order processing
• Prior cash handling or cash drawer/vault management experience
• Bilingual (English/Spanish) is a plus and may be required for certain locations

Workplace Awards & Recognition

We are honored as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years, a Top Employer for Hispanic and Latinos (2023–2025), and one of America’s Greatest Workplaces in Financial Services 2025 by Newsweek.