Career Day in Gilbert, AZ!

Join us for Career Day in Gilbert, AZ on Thursday, August 20th or Thursday, August 27th from 10:00 AM to 5:00 PM at TitleMax of Gilbert, 792 N. Gilbert Road, Gilbert, Arizona 85234. Meet 1-on-1 with a hiring manager to explore career opportunities as a member of our Store Operations team.

About the Role

Join a company that fuels your drive with real opportunities for professional and financial growth. Community Choice Financial® Family of Brands (“CCF”) is looking for ambitious achievers and experienced leaders to help people in your community access the financial solutions they need—right when they need it most. This role is part of our Store Operations team, the front line of our business that strives to provide the best customer service and overall experience in the industry.

Responsibilities

• Greet and connect with customers to cultivate lasting relationships that drive repeat business and brand loyalty.
• Accurately process financial transactions, including check cashing, money transfers, and loans/pawns, with integrity.
• Educate customers about their transactions and offer personalized financial services tailored to their lifestyle.
• Assist in customer account management, collections, and accepting customer payments.
• Participate in in-store and community events as well as external marketing efforts.
• Maintain the appearance and cleanliness of your store location to enhance the customer experience.
• Uphold Company policies, procedures, and security protocols, including management of a cash drawer, to foster a safe work environment.

Requirements

• A high school diploma or equivalent.
• Excellent verbal and written communication skills, with a professional demeanor toward customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.
• Proficiency in using phones, POS systems, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Valid driver’s license, auto insurance, and a personal vehicle for use throughout the workday (mileage compensated).
• Ability to meet the physical demands of the position, including standing for up to 90% of the time, moving and transporting up to 25 pounds, and operating mechanical controls such as a keyboard.
• Background check required; results are considered in accordance with applicable law.

Preferred Qualifications

• Experience in check cashing, document verification, and/or money order processing.
• Prior cash handling or cash drawer/vault management experience.
• Bilingual (English/Spanish) is a plus and may be required for certain locations.

Benefits

• Paid on-the-job training and a comprehensive new hire program.
• Access to a robust learning management system with e-learning modules for professional and personal development.
• Cross-brand training enabling opportunities across any of our eleven brands nationwide.
• Enrollment in a Key Holder Program designed to enhance leadership potential for promotion.
• Performance-based career advancement.
• Educational Reimbursement Program.
• Multiple medical insurance coverage choices, including telemedicine and medical spending account options (HSA/FSA).
• Traditional 401(k) and Roth 401(k) Retirement plans with a generous Company match program.
• Company-Sponsored Life and AD&D Insurance.
• Voluntary benefits including dental, vision, short-term and long-term disability, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services, and pet insurance.
• Free access to mental health resources, life coaching, and more through our Employee Assistance Program.
• Exclusive discounts from nationwide and local retailers via our Discount Marketplace.
• Paid time off that grows with you, starting with 12 days in your first year.

*Based on current benefit offerings, which are subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents.

About Us

Community Choice Financial® Family of Brands ("CCF") is one of the largest consumer specialty finance organizations in the U.S., providing customers, team members, and communities the Power of Choice. We operate over 10 brands across more than 1,500 brick-and-mortar stores in 24 states and offer online products in 20 states. We are committed to helping people access the short-term financial services they need.

We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years, a Top Employer for Hispanic and Latinos by HLPA (2023–2025), and one of America’s Greatest Workplaces in Financial Services 2025 by Newsweek.