Career Coach

Latino Network’s mission is: Leading with love, we cultivate our staff and community as a powerful force for radical social change. We do this through Latino community-driven programs, advocacy, and service. Our work springs from the core belief in Latino community self-determination, that is, the ability of community members to participate meaningfully in the decisions that affect their lives and the lives of their families.

About the role

The Career Coach will assist families to maintain benefits while helping them to engage in training and occupational coaching towards the goal of career-track employment in targeted industries through WorkSource Portland Metro and other programs. The Career Coach will work collaboratively with clients to develop a career plan, provide long-term, individualized coaching and guidance, and build positive relationships and trust with clients and community partners in order to support training and employment goals.

This position requires consistent contact with clients, data entry into multiple databases, including Efforts to Outcomes and I-Trac, and regular communication with Latino Network staff, WorkSource Portland Metro, and community partners. Other requirements include excellent follow-through, attention to detail, professional writing skills, excellent time management, and communication through in-person meetings, phone, and email, as well as excellent verbal and written communication in Spanish and English.

Responsibilities

• Conduct outreach, intake, and needs assessment
• Screen for eligibility and completion of all enrollment criteria
• Facilitate job-readiness activities, including 1:1 coaching, resume building, job exploration, and placement
• Facilitate professional development workshops and activities in collaboration with other programs and departments
• Partner with WorkSource Portland Metro programs and professional development resources
• Advocate and negotiate with government agencies and other community partners on behalf of clients
• Build and maintain effective relationships with clients, co-workers, and community partners
• Engage in client-centered, collaborative career mapping and planning
• Ensure the career plan identifies and addresses client strengths, capacities, and potential barriers with respect to employment
• Provide ongoing support for clients through career and life skills coaching
• Provide ongoing job search and placement support
• Provide retention and advancement support once the client has entered employment
• Maintain knowledge of, and connect clients to, vocational and education services available for families, particularly Latino families
• Maintain knowledge of services and resources to address housing stability
• Participate in regular collaborative meetings, team meetings, and supervision meetings
• Adhere to documentation requirements as indicated in Latino Network and WorkSource Portland Metro policies
• Model and encourage direct, professional communication
• Maintain organized client records and follow the client file documentation requirements
• Data entry into Latino Network case management software as well as the I-Trac database
• Ensure absolute confidentiality with respect to all information regarding families served by the program
• Attend Economic Justice Department staff meetings, monthly all-staff meetings, and all training as required
• Submit accurate, timely quarterly and other reports as requested by the supervisor, Director, and/or Executive Director
• Properly document and submit program expenditures in a timely manner
• Perform any additional duties as directed by the departments' leadership

Requirements

• Minimum 2 years combined education, training, and experience. Examples of experience, education, and training that fulfill this requirement include, but are not limited to, volunteer or paid work, internships, community-based training and workshops, community college, trade school, university courses, and degrees. Experience, training, and education from inside and outside of the United States are considered equally. Transferable skills and lived experience will be considered.
• Experience working with low-income families and individuals from diverse backgrounds to support their aspirations
• Demonstrated success in building relationships with people and communities from diverse races, ethnicities, cultures, abilities, faiths, gender identity and sexuality, and economic backgrounds
• Ability to work autonomously and as part of a team, and complete program objectives in a timely manner
• Strong project and time management skills
• Strong analytical and critical thinking skills and decision-making abilities
• Experience with trauma-informed care and an understanding of the effects of trauma and how trauma impacts individuals and families
• Must model appropriate behavior and maintain professional boundaries
• Working knowledge of and the ability to apply an understanding and appreciation for family dynamics, gender issues, cultural diversity, and individual differences
• Working knowledge and understanding of the effects of vicarious traumatization and compassion fatigue is beneficial, but not required
• Knowledge of and the ability to utilize community resources available for supporting families, and experience in navigating institutions, resources, programs, social services, and government agencies
• Excellent written and oral communication skills in Spanish and English (including public speaking)
• Bicultural proficiency: knowledge of Latinx culturally based world view, adaptive reasoning, and problem-solving practices of Latinx individuals, families, and community living in urban neighborhoods impacted by crime, poverty, and racial inequity
• Commitment to personal and professional development
• Ability to work under pressure and meet deadlines
• Computer-literate. Knowledge of basic software such as Microsoft Office suite, Google Calendar, Docs, etc. Knowledge of Service Point and Efforts to Outcomes (ETO) software preferred

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds.
• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; talk or hear and taste or smell.
• The employee is frequently required to stand; walk; sit; and stoop, kneel, crouch, or crawl.

Benefits

• Health Plans including Medical, Dental, Vision, and Alternative Care
• FSA - Flexible Spending Account for Medical & Dependent Care expenses
• 401k Plan with Match
• Employee Assistance Program
• Employer-sponsored Life, AD&D, and Long-Term Disability Insurance
• Paid Leave (Vacation, Sick, Sabbatical)
• Professional development opportunities
• Self-Care perks
• Team and family events

Pay

$26.30 hourly