Career Advisor
Hire Heroes USA · Raleigh, NC · 1 mo ago
On-siteOTHR$47k–$53k/yrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Also must not include sections with filler like "commensurate with experience". Must not create Pay/Schedule/Benefits unless posting actually states them. The posting includes "Estimated New Hire Salary: $46,850 - $52,782 annually" and "Hire Heroes USA may offer additional compensation to include: Annual bonuses, merit increases, cost of living, special or extra assignments outside scope of the role, cell phone stipend, internet stipend, relocation, awards, compensatory time off, overtime, and gaining knowledge and proficiency through certifications and licensing." That's compensation details, so we can include a Pay section. Benefits: they list many benefits, so Benefits section. Schedule: they mention "Travel Required: Up to 10%" and "Sitting for extended periods of time". Not exactly schedule like hours. There's no explicit schedule (e.g., full-time, part-time). So we should not create Schedule section unless posting states it. It doesn't state work hours, so omit Schedule.
We need sections: About the role (maybe from first paragraph), Responsibilities, Desired Skills & Qualifications (could be Qualifications or Skills). They have "Desired Skills & Qualifications". We could split into Qualifications and Skills, but we can just have a Qualifications section containing both. The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can choose which are appropriate. We have Responsibilities, Qualifications (or Skills), Benefits, Pay. Also About the role. Could also include Requirements (maybe location requirement). There's "Applicants must reside within commuting distance of our office locations in Alpharetta, GA, Colorado Springs, CO, or Raleigh, NC." That's a requirement. Could be under Requirements. Also "Basic proficiency with Salesforce Lightning Advanced proficiency with Microsoft Office Suite..." etc. That's skills/qualifications.
We need to avoid duplication. Let's extract substantive content.
First paragraph: "Reporting to the Client Services Manager, the Career Advisor serves as the primary service provider for Hire Heroes USA's Client Services, supporting active-duty service members, veterans, and military spouses. This role delivers comprehensive career coaching focused on pre- and post-employment transitions. The Career Advisor provides expert mentorship in career planning, skill development, market readiness, personal branding, networking, interviewing, and job search strategies. The majority of time will be spent directly engaging with clients via phone consultations and email correspondence to enhance job search techniques, resume development, and interview skills. The ideal candidate will have demonstrated experience in career coaching, resume writing, public speaking, and community outreach."
That's About the role.
Responsibilities list: bullet points after "Responsibilities". Let's capture each line:
- Conduct thorough needs assessments to identify performance and knowledge gaps while educating clients on current job search skills and industry trends
- Create, review, and revise professional, personalized resumes according to Client Services standards, providing strategic guidance on content tailoring, formatting, and achievement highlighting
- Develop customized job search strategies and career coaching plans aligned with each client's unique needs and career goals
- Manage an active client pool with consistent communication cadence per Client Services standards, equipping clients with tools and resources needed to secure meaningful employment
- Deliver education and career guidance through one-on-one phone sessions, email, and text, with over 50% of time dedicated to follow-up coaching and additional support services
- Facilitate career development offerings, including mentor sessions and workshops covering career exploration, planning, job search tactics, networking strategies, and other career search related content
- Maintain comprehensive knowledge of career planning best practices and stay current with industry developments and trends
- Contribute strategic insights to leadership based on frontline client experiences to enhance long-term service offerings
- Support organizational initiatives by building collaborative partnerships with internal and external stakeholders; serve as a program ambassador and leverage LinkedIn to promote services and engage with professional networks
- Ensure quality, accuracy, and privacy of all client information in the Hire Heroes USA content-management system in accordance with Client Services standards
Desired Skills & Qualifications list:
- Basic proficiency with Salesforce Lightning
- Advanced proficiency with Microsoft Office Suite, Google Suite, Zoom, and Social Media platforms such as LinkedIn, Instagram, and Facebook
- Knowledge of fundamentals of career exploration, effective job search tactics, and strategy, and overall career planning and management
- Outstanding oral and written communication skills, high emotional intelligence, and the ability to translate career topics to audiences of widely different levels of experience and knowledge
- Ability to gather and synthesize large amounts of information to develop the expertise needed to support the evolving needs of the Client Services team
- Ability to create and manage relationships via phone, text, and email with a demographically diverse client population at varying stages of their education, work, and life
- Strong listening and communication skills, with the ability to adjust your style across a diverse set of conversations
- Experience with public speaking – able to present/speak on webinars, workshops, podcasts, and other public platforms
Work Environment/Physical Demands:
- General office environment; temperature controlled
- Routinely uses standard office equipment, e.g. copiers, phones, computers
- Travel Required: Up to 10%
- Sitting for extended periods of time
Estimated New Hire Salary: $46,850 - $52,782 annually
Additional compensation list: Annual bonuses, merit increases, cost of living, special or extra assignments outside scope of the role, cell phone stipend, internet stipend, relocation, awards, compensatory time off, overtime, and gaining knowledge and proficiency through certifications and licensing.
Benefits Offered list:
- Medical, Dental, and Vision coverage
- 100% company-sponsored Long Term Disability and Life Insurance
- Free Tele-Health Appointments
- Medical Flexible Spending Account
- Dependent Care Flexible Spending Account
- 17 Paid Holidays
- Paid Time Off
- Paid Sick Leave
- Paid Medical Leave and Family Care after one year of employment
- Paid Short Term Military Leave
- Paid Bereavement Leave
- 401K with company match and immediate vesting
- Employee Assistance Program
Also location requirement: Applicants must reside within commuting distance of our office locations in Alpharetta, GA, Colorado Springs, CO, or Raleigh, NC.
Also "All applicants must upload both a cover letter and resume." That's application instruction, should be removed.
Also company mission/vision etc is boilerplate? It's about the company, maybe we can keep as About the Company? But instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The company description might be considered boilerplate but it's substantive info about the organization. However the instruction says "Prefer a few substantive sections over many thin ones." Could include an "About the Company" section but not listed as allowed headings. Allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should not add extra headings like About the Company. So we omit that.
Thus we will have sections: About the role, Responsibilities, Qualifications (or Skills), Benefits, Pay. Also maybe Requirements for location. Let's decide.
We have location requirement; could be under Requirements. Also maybe "Work Environment/Physical Demands" could be under Requirements or separate but not in allowed headings. Could incorporate into Requirements as a bullet.
We need to use
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Also must not include sections with filler like "commensurate with experience". Must not create Pay/Schedule/Benefits unless posting actually states them. The posting includes "Estimated New Hire Salary: $46,850 - $52,782 annually" and "Hire Heroes USA may offer additional compensation to include: Annual bonuses, merit increases, cost of living, special or extra assignments outside scope of the role, cell phone stipend, internet stipend, relocation, awards, compensatory time off, overtime, and gaining knowledge and proficiency through certifications and licensing." That's compensation details, so we can include a Pay section. Benefits: they list many benefits, so Benefits section. Schedule: they mention "Travel Required: Up to 10%" and "Sitting for extended periods of time". Not exactly schedule like hours. There's no explicit schedule (e.g., full-time, part-time). So we should not create Schedule section unless posting states it. It doesn't state work hours, so omit Schedule.
We need sections: About the role (maybe from first paragraph), Responsibilities, Desired Skills & Qualifications (could be Qualifications or Skills). They have "Desired Skills & Qualifications". We could split into Qualifications and Skills, but we can just have a Qualifications section containing both. The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can choose which are appropriate. We have Responsibilities, Qualifications (or Skills), Benefits, Pay. Also About the role. Could also include Requirements (maybe location requirement). There's "Applicants must reside within commuting distance of our office locations in Alpharetta, GA, Colorado Springs, CO, or Raleigh, NC." That's a requirement. Could be under Requirements. Also "Basic proficiency with Salesforce Lightning Advanced proficiency with Microsoft Office Suite..." etc. That's skills/qualifications.
We need to avoid duplication. Let's extract substantive content.
First paragraph: "Reporting to the Client Services Manager, the Career Advisor serves as the primary service provider for Hire Heroes USA's Client Services, supporting active-duty service members, veterans, and military spouses. This role delivers comprehensive career coaching focused on pre- and post-employment transitions. The Career Advisor provides expert mentorship in career planning, skill development, market readiness, personal branding, networking, interviewing, and job search strategies. The majority of time will be spent directly engaging with clients via phone consultations and email correspondence to enhance job search techniques, resume development, and interview skills. The ideal candidate will have demonstrated experience in career coaching, resume writing, public speaking, and community outreach."
That's About the role.
Responsibilities list: bullet points after "Responsibilities". Let's capture each line:
- Conduct thorough needs assessments to identify performance and knowledge gaps while educating clients on current job search skills and industry trends
- Create, review, and revise professional, personalized resumes according to Client Services standards, providing strategic guidance on content tailoring, formatting, and achievement highlighting
- Develop customized job search strategies and career coaching plans aligned with each client's unique needs and career goals
- Manage an active client pool with consistent communication cadence per Client Services standards, equipping clients with tools and resources needed to secure meaningful employment
- Deliver education and career guidance through one-on-one phone sessions, email, and text, with over 50% of time dedicated to follow-up coaching and additional support services
- Facilitate career development offerings, including mentor sessions and workshops covering career exploration, planning, job search tactics, networking strategies, and other career search related content
- Maintain comprehensive knowledge of career planning best practices and stay current with industry developments and trends
- Contribute strategic insights to leadership based on frontline client experiences to enhance long-term service offerings
- Support organizational initiatives by building collaborative partnerships with internal and external stakeholders; serve as a program ambassador and leverage LinkedIn to promote services and engage with professional networks
- Ensure quality, accuracy, and privacy of all client information in the Hire Heroes USA content-management system in accordance with Client Services standards
Desired Skills & Qualifications list:
- Basic proficiency with Salesforce Lightning
- Advanced proficiency with Microsoft Office Suite, Google Suite, Zoom, and Social Media platforms such as LinkedIn, Instagram, and Facebook
- Knowledge of fundamentals of career exploration, effective job search tactics, and strategy, and overall career planning and management
- Outstanding oral and written communication skills, high emotional intelligence, and the ability to translate career topics to audiences of widely different levels of experience and knowledge
- Ability to gather and synthesize large amounts of information to develop the expertise needed to support the evolving needs of the Client Services team
- Ability to create and manage relationships via phone, text, and email with a demographically diverse client population at varying stages of their education, work, and life
- Strong listening and communication skills, with the ability to adjust your style across a diverse set of conversations
- Experience with public speaking – able to present/speak on webinars, workshops, podcasts, and other public platforms
Work Environment/Physical Demands:
- General office environment; temperature controlled
- Routinely uses standard office equipment, e.g. copiers, phones, computers
- Travel Required: Up to 10%
- Sitting for extended periods of time
Estimated New Hire Salary: $46,850 - $52,782 annually
Additional compensation list: Annual bonuses, merit increases, cost of living, special or extra assignments outside scope of the role, cell phone stipend, internet stipend, relocation, awards, compensatory time off, overtime, and gaining knowledge and proficiency through certifications and licensing.
Benefits Offered list:
- Medical, Dental, and Vision coverage
- 100% company-sponsored Long Term Disability and Life Insurance
- Free Tele-Health Appointments
- Medical Flexible Spending Account
- Dependent Care Flexible Spending Account
- 17 Paid Holidays
- Paid Time Off
- Paid Sick Leave
- Paid Medical Leave and Family Care after one year of employment
- Paid Short Term Military Leave
- Paid Bereavement Leave
- 401K with company match and immediate vesting
- Employee Assistance Program
Also location requirement: Applicants must reside within commuting distance of our office locations in Alpharetta, GA, Colorado Springs, CO, or Raleigh, NC.
Also "All applicants must upload both a cover letter and resume." That's application instruction, should be removed.
Also company mission/vision etc is boilerplate? It's about the company, maybe we can keep as About the Company? But instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The company description might be considered boilerplate but it's substantive info about the organization. However the instruction says "Prefer a few substantive sections over many thin ones." Could include an "About the Company" section but not listed as allowed headings. Allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should not add extra headings like About the Company. So we omit that.
Thus we will have sections: About the role, Responsibilities, Qualifications (or Skills), Benefits, Pay. Also maybe Requirements for location. Let's decide.
We have location requirement; could be under Requirements. Also maybe "Work Environment/Physical Demands" could be under Requirements or separate but not in allowed headings. Could incorporate into Requirements as a bullet.
We need to use for each section heading. Use - for any list of duties/requirements/benefits, and
for prose.
Thus:
About the role
Reporting to the Client Services Manager, the Career Advisor serves as the primary service provider for Hire Heroes USA's Client Services, supporting active-duty service members, veterans, and military spouses. This role delivers comprehensive career coaching focused on pre- and post-employment transitions. The Career Advisor provides expert mentorship in career planning, skill development, market readiness, personal branding, networking, interviewing, and job search strategies. The majority of time will be spent directly engaging with clients via phone consultations and email correspondence to enhance job search techniques, resume development, and interview skills. The ideal candidate will have demonstrated experience in career coaching, resume writing, public speaking, and community outreach.
Responsibilities
- Conduct thorough needs assessments to identify performance and knowledge gaps while educating clients on current job search skills and industry trends
- Create, review, and revise professional, personalized resumes according to Client Services standards, providing strategic guidance on content tailoring, formatting, and achievement highlighting
- Develop customized job search strategies and career coaching plans aligned with each client's unique needs and career goals
- Manage an active client pool with consistent communication cadence per Client Services standards, equipping clients with tools and resources needed to secure meaningful employment
- Deliver education and career guidance through one-on-one phone sessions, email, and text, with over 50% of time dedicated to follow-up coaching and additional support services
- Facilitate career development offerings, including mentor sessions and workshops covering career exploration, planning, job search tactics, networking strategies, and other career search related content
- Maintain comprehensive knowledge of career planning best practices and stay current with industry developments and trends
- Contribute strategic insights to leadership based on frontline client experiences to enhance long-term service offerings
- Support organizational initiatives by building collaborative partnerships with internal and external stakeholders; serve as a program ambassador and leverage LinkedIn to promote services and engage with professional networks
- Ensure quality, accuracy, and privacy of all client information in the Hire Heroes USA content-management system in accordance with Client Services standards
Requirements
Applicants must reside within commuting distance of our office locations in Alpharetta, GA, Colorado Springs, CO, or Raleigh, NC.
Work environment: General office environment; temperature controlled. Routinely uses standard office equipment (e.g., copiers, phones, computers). Travel required: up to 10%. Sitting for extended periods of time.
Qualifications
- Basic proficiency with Salesforce Lightning
- Advanced proficiency with Microsoft Office Suite, Google Suite, Zoom, and Social Media platforms such as LinkedIn, Instagram, and Facebook
- Knowledge of fundamentals of career exploration, effective job search tactics, and strategy, and overall career planning and management
- Outstanding oral and written communication skills, high emotional intelligence, and the ability to translate career topics to audiences of widely different levels of experience and knowledge
- Ability to gather and synthesize large amounts of information to develop the expertise needed to support the evolving needs of the Client Services team
- Ability to create and manage relationships via phone, text, and email with a demographically diverse client population at varying stages of their education, work, and life
- Strong listening and communication skills, with the ability to adjust your style across a diverse set of conversations
- Experience with public speaking – able to present/speak on webinars, workshops, podcasts, and other public platforms
Benefits
- Medical, Dental, and Vision coverage
- 100% company-sponsored Long Term Disability and Life Insurance
- Free Tele-Health Appointments
- for any list of duties/requirements/benefits, and
for prose. Thus:
About the role
Reporting to the Client Services Manager, the Career Advisor serves as the primary service provider for Hire Heroes USA's Client Services, supporting active-duty service members, veterans, and military spouses. This role delivers comprehensive career coaching focused on pre- and post-employment transitions. The Career Advisor provides expert mentorship in career planning, skill development, market readiness, personal branding, networking, interviewing, and job search strategies. The majority of time will be spent directly engaging with clients via phone consultations and email correspondence to enhance job search techniques, resume development, and interview skills. The ideal candidate will have demonstrated experience in career coaching, resume writing, public speaking, and community outreach.
Responsibilities
- Conduct thorough needs assessments to identify performance and knowledge gaps while educating clients on current job search skills and industry trends
- Create, review, and revise professional, personalized resumes according to Client Services standards, providing strategic guidance on content tailoring, formatting, and achievement highlighting
- Develop customized job search strategies and career coaching plans aligned with each client's unique needs and career goals
- Manage an active client pool with consistent communication cadence per Client Services standards, equipping clients with tools and resources needed to secure meaningful employment
- Deliver education and career guidance through one-on-one phone sessions, email, and text, with over 50% of time dedicated to follow-up coaching and additional support services
- Facilitate career development offerings, including mentor sessions and workshops covering career exploration, planning, job search tactics, networking strategies, and other career search related content
- Maintain comprehensive knowledge of career planning best practices and stay current with industry developments and trends
- Contribute strategic insights to leadership based on frontline client experiences to enhance long-term service offerings
- Support organizational initiatives by building collaborative partnerships with internal and external stakeholders; serve as a program ambassador and leverage LinkedIn to promote services and engage with professional networks
- Ensure quality, accuracy, and privacy of all client information in the Hire Heroes USA content-management system in accordance with Client Services standards
Requirements
Applicants must reside within commuting distance of our office locations in Alpharetta, GA, Colorado Springs, CO, or Raleigh, NC.
Work environment: General office environment; temperature controlled. Routinely uses standard office equipment (e.g., copiers, phones, computers). Travel required: up to 10%. Sitting for extended periods of time.
Qualifications
- Basic proficiency with Salesforce Lightning
- Advanced proficiency with Microsoft Office Suite, Google Suite, Zoom, and Social Media platforms such as LinkedIn, Instagram, and Facebook
- Knowledge of fundamentals of career exploration, effective job search tactics, and strategy, and overall career planning and management
- Outstanding oral and written communication skills, high emotional intelligence, and the ability to translate career topics to audiences of widely different levels of experience and knowledge
- Ability to gather and synthesize large amounts of information to develop the expertise needed to support the evolving needs of the Client Services team
- Ability to create and manage relationships via phone, text, and email with a demographically diverse client population at varying stages of their education, work, and life
- Strong listening and communication skills, with the ability to adjust your style across a diverse set of conversations
- Experience with public speaking – able to present/speak on webinars, workshops, podcasts, and other public platforms
Benefits
- Medical, Dental, and Vision coverage
- 100% company-sponsored Long Term Disability and Life Insurance
- Free Tele-Health Appointments