Care Transition Coordinator

Aspire Physical Recovery Center at Cahaba River is seeking an energetic, results-driven Care Transition Coordinator to develop referral relationships, generate admissions, and help patients and families successfully transition to the next level of care.

About the role

This is a high-visibility, relationship-building position where you’ll spend approximately 80% of your time in the market developing relationships with hospital discharge planners, case managers, physicians, managed care partners, and other healthcare professionals. You’ll serve as a key connection between referral sources, patients and families, the facility’s admissions team, and facility leadership.

Responsibilities

• Develop and maintain strong relationships with hospital discharge planners, case managers, physicians, managed care organizations, and other referral partners
• Generate and manage qualified inquiries and referrals
• Conduct regular market visits and relationship-building activities
• Educate referral partners about Aspire Cahaba's services and capabilities
• Identify new referral opportunities and strengthen existing partnerships
• Develop and execute measurable marketing and business development strategies
• Monitor census and referral trends and adjust outreach efforts accordingly
• Serve as a liaison between referral sources, facility leadership, and the Admissions and Marketing Coordinator
• Coordinate the referral review and approval process according to company guidelines and protocols
• Help coordinate the admission process from referral through arrival
• Communicate with patients and families and assist with administrative questions related to admission
• Maintain consistent follow-up with referral partners, patients, and responsible parties
• Track outreach activity, referrals, admissions, and results
• Represent Aspire Cahaba professionally throughout the healthcare community

Requirements

• Experience in long-term care, post-acute care, managed care, or a related healthcare setting
• Strong understanding of the healthcare referral and transition-of-care process
• Demonstrated ability to build productive relationships with discharge planners, case managers, physicians, referral sources, patients, and families
• Outgoing, energetic, and comfortable developing new professional relationships
• Excellent verbal and written communication skills
• Strong organizational and follow-up skills
• Goal-oriented mindset with the ability to work independently in the market
• Ability to manage multiple referrals and priorities in a fast-paced environment

Qualifications

• Two (2) or more years of successful admissions, healthcare sales, referral development, or related experience (preferred)
• Community relations or healthcare business development experience (preferred)
• Established knowledge of the Birmingham-area healthcare market (preferred)
• Experience working with skilled nursing, rehabilitation, hospital discharge planning, or post-acute care (preferred)

Benefits

• Competitive compensation
• Monthly performance incentives based on achieving goals
• Blue Cross Blue Shield health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) with company match
• Paid time off (PTO)
• Paid holidays
• Professional growth opportunities