Care Team Associate- Support

Department: Support Services
Facility: Missouri Orthopaedic Institute, 1100 Virginia Ave, Columbia, MO 65201

About the role

Provide support to nursing and ancillary staff by safely transporting and transferring patients between beds, wheelchairs, stretchers, and diagnostic departments. Assist with patient meals and feeding as directed, maintain accurate documentation in the computerized bed-management system, and transport supplies, equipment, and specimens to support efficient patient care. Maintain and clean patient care equipment, coordinate equipment repairs, and train new Care Team Associates on departmental procedures. Serve as a resource for patients, families, and visitors by providing information, coordinating special requests, and delivering professional, compassionate service in a fast-paced hospital environment.

Responsibilities

• Assist nursing staff/ancillary staff in the transfer of patients from bed to bed, stretcher, or wheelchair, pickup and delivery of patient meal trays, and assisting with patient feeding as directed.
• Educate and train new staff members in the responsibilities of the Care Team Associate role.
• Perform other duties as delegated by nursing staff and unit management as needed in both routine and emergent situations.
• Responsible for accurate and timely entry of information into the computerized bed-management system.
• Transport patients via wheelchair, stretcher, or bed to destination, including taking patients to tests, transfers, and discharges.
• Transfer infusion pumps from pole to wheelchair, stretcher, and bed.
• Ensure equipment such as wheelchairs, stretchers, beds, infusion pumps, etc. are routinely cleaned and available for use; retrieve, tag, and deliver broken equipment to repair shop; deliver equipment back to unit once repaired.
• Depending upon the area of responsibility, may be assigned to Front Desk Lobby area with primary responsibilities including:
  • Serve as resource and point of contact for information, serving patients, families, and visitors.
  • Inform patients and families of hospital services, features, and amenities.
  • Coordinate all guest requests for special arrangements or services in a courteous and efficient manner by working with the appropriate departments and resources.
• Transport supplies, equipment, and people in a work-related capacity, including delivering specimens (including blood) to lab and delivering equipment and supplies to other departments as directed.
• May complete unit/department-specific duties and expectations as outlined in department documents.

Requirements

• Chauffeur driver license; class E or higher for Missouri residents.

Preferred Qualifications

• Additional license/certification requirements as determined by the hiring department.

Schedule

6:00am – 2:30pm, Monday – Friday, every other weekend

Pay

Base pay range: $15.00 - $23.64 per hour, based on experience

Benefits

• Health, vision, and dental insurance coverage starting day one
• Generous paid leave and paid time off, including ten holidays
• Multiple retirement options, including 100% matching up to 8% and full vesting in three years
• Tuition assistance for employees (75%) and immediate family members (50%)
• Discounts on cell phone plans, rental cars, gyms, hotels, and more

Physical Demands

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job.

• This position is very active and may require ambulating, remaining in a stationary position, and positioning self to reach and/or move objects above the shoulders and below the knees.
• The employee must frequently lift and/or move objects up to 10 lbs. and occasionally move objects up to 25 lbs. or more.
• This role may also routinely come into contact with patients who may have contagious illnesses.
• This position is in a health care facility open 24 hours a day, 365 days a year. Rotating shifts as well as holiday and work during inclement weather will be required.