Care Partner - Nights

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift: Night

About the Role

The Care Partner is a support care provider who functions under the direction of the Registered Nurse. The Care Partner's primary focus will be to promote a positive patient experience by partnering with the nurse, physician, healthcare team, and other healthcare providers to provide excellence in patient experience; and assist with daily living activities and comfort measures. The Care Partner assists other health care providers with safe, age-appropriate, and culturally aware care by performing basic patient care functions such as ADLs, ambulation, and vital signs.

The Care Partner may require approved advanced technical training skills such as phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters. Performing additional advanced skills may be required to support clinical care and will fluctuate depending on the needs of the unit. Performing clerical functions such as retrieval of data, maintaining unit supplies, and transporting supplies/patient medications will be required.

The Care Partner must be able to work in a fast-paced environment which requires multi-tasking and effective communication with the Registered Nurse and ancillary team. Must be able to perform under stressful conditions with a compassionate, respectful, and service mindset. Must be able to take direction from a variety of care providers. Must be organized with excellent communication skills.

Responsibilities

• Excellence in Patient Experience: Partner with healthcare team, patient, and family.
  • Support an environment of healing or wellness for patients, addressing patient needs and following the plan of care as assigned or instructed by a licensed professional.
  • Engage the patient and family in compliance with the treatment plan while carrying out role responsibilities.
  • Effectively contribute to the plan of care or treatment based on assigned tasks and patient/family input in collaboration with the healthcare team, focusing on the care continuum.
  • Consistently implement all safety interventions to minimize risk in achieving intended outcomes.
  • Protect rights and dignity of patients, maintain confidentiality adhering to HIPAA regulations, and follow recommended privacy procedures.
  • Participate in hourly patient rounding.
  • Answer telephone and call lights promptly, professionally, and notify the appropriate individual of the need for follow-up.
  • Resolve patient concerns or escalate to the charge nurse if unable to resolve.
  • Proactively offer assistance and comfort measures to patients and families.
  • Present self in a positive and professional manner, showing sensitivity to concerns and needs of others.
• Patient-Centered Care: Provide patient care under the direction of the RN.
  • Provide patient care needs (e.g., hygiene, nutrition, elimination, physical comfort measures) and additional advanced skills based on unit-specific requirements (e.g., phlebotomy, EKG, removal of Foley catheters, and removal of IVs).
  • Assist RN and other members of the healthcare team with care delivery as assigned.
  • Assist in direct patient admission.
  • Monitor data entry for key patient safety information.
  • Participate in charge reconciliation and perform audits as requested.
• Teamwork: Support initiatives of the healthcare team.
  • Participate in unit performance improvement initiatives.
  • Support professional nursing practice through shared leadership, evidence-based practice, and ethical accountability.
  • Transport unit supplies, patient care supplies, medications, and equipment as assigned.
  • Practice accountability.
• Communication: Use effective written and oral communication skills.
  • Communicate effectively with patients, staff, physicians, family, and visitors using AIDET (Acknowledge, Introduce, Duration, Explain, Thank you).
  • Use safety communication techniques such as Ask a question, Request a change, Voice a concern, and use the chain of command when necessary (ARRC).
  • Communicate completion of assignment/duties to RN or Charge Nurse.
  • Document completion of patient care in the Electronic Medical Record (EMR).
  • Communicate patient care concerns/problems/emergencies to the RN or Charge Nurse in a timely manner (real-time communication is required).
  • Use positive and respectful communication with all members of the healthcare team, patients, and families.
  • Maintain equipment such as blood pressure machines, glucometers, and other patient care equipment. When devices are not working properly, sequester, tag, and report to appropriate personnel.
  • Communicate with patients and update whiteboards with information.
  • Maintain knowledge and act as unit expert regarding patient care documentation tools related to their role in the event of downtime.
• Safety and Infection Control: Provide a safe environment for patient care.
  • Consistently use proper hand hygiene.
  • Keep patient rooms and unit areas clean and free of clutter.
  • Follow appropriate PPE/Infection control policies between patient care and equipment usage.
  • Reinforce the importance of universal precautions with patients and their families.
  • Utilize proper body mechanics, patient-safe handling devices (e.g., lifts, transfer equipment), and additional assistive devices (e.g., walkers, gait belts).
  • Perform environment of care rounds.
• Perform other duties as assigned.
• Comply with all Wellstar Health System policies, standards of work, and code of conduct.

Requirements

• Rising senior in good standing in a related field or High School Diploma/GED (preferred).
• Basic Life Support (BLS) certification or equivalent (e.g., ARC-BLS, BLS-I) upon hire.
• Graduation from a State-approved program for Certified Nursing Assistants or Patient Care Tech Program (preferred).

Skills

• Ability to follow detailed directions.
• Strong interpersonal skills.
• Clear verbal and written communication, specifically ability to document.
• Ability to work individually and as part of a team.

Wellstar minimum age of hire is 16.