Care Partner- Augusta- Medicine IMC- FT

Core Responsibilities And Essential Functions

• Promotes a positive patient experience by partnering with the health care team, patient, and family.
• Supports an environment of healing or wellness for patients which includes addressing patient needs, following the plan of care as assigned or instructed by a licensed professional; and while carrying out role responsibilities, engages the patient and family in compliance with the treatment plan.
• Effectively contributes to the plan of care or treatment based on assigned tasks and patient/family input in collaboration with the healthcare team with a focus on the care continuum.
• Consistently implements all safety interventions to minimize risk in achievement of intended outcomes.
• Protects rights and dignity of patient. Maintains confidentiality adhering to HIPAA regulations and recommended privacy procedures.
• Participates in hourly patient rounding.
• Answers telephone and call lights promptly, professionally, and notifies appropriate individual of need for follow-up.
• Resolves patient concerns or escalates to the charge nurse if unable to resolve patient concerns.
• Proactively offers assistance and comfort measures to patients and families.
• Present self in positive and professional manner and show sensitivity to concerns and needs of others.
• Provides patient care under the direction of the RN. Provides patient care needs (ex. hygiene, nutrition, elimination, physical comfort measures) and additional advanced skills based on unit specific requirements (ex. phlebotomy, EKG, removal of foley catheters and removal of IVs).
• Aids RN and other members of health care team with care delivery as assigned. Assist in direct patient admission.
• Maintains confidentiality adhering to HIPAA regulations and recommended privacy procedures.
• Monitors data entry for key patient safety information. Participates in charge reconciliation. Performs audits as requested.
• Communicates completion of assignment/duties to RN or Charge Nurse in a timely manner. Documents completion of patient care in EMR (Electronic Medical Record).
• Communicates patient care concerns/problems/emergencies to the RN or Charge Nurse in a timely manner. Real time communication is required.
• Uses effective written and oral communication skills with patients, staff, physicians, family and visitors, i.e. AIDET (Acknowledge, Introduce, Duration, Explain, Thank you).
• Uses safety communication techniques, i.e. Ask a question, Request a change, Voice a concern, Use chain of command when necessary (ARRC).
• Communicates with patient and updates white boards with information. Knowledgeable, maintains, and acts as unit expert regarding patient care documentation tools related to their role in the event of downtime.
• Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education

Rising Senior in Good Standing GeneralHigh School Diploma General-Preferred or GED General-Preferred or Other / Certificate Medical Assisting-Preferred

Required Minimum License(s) And Certification(s)

• All certifications are required upon hire unless otherwise stated. BLS-I - Basic Life Support - Instructor or BLS - Basic Life Support
• CNA - Cert Nurse Assistant-Preferred