Care Partner 11pm-7am

Responsibilities

• Assist residents with their personal care and activities of daily living as assigned and as requested by residents and in accordance with the service plan.
• Perform daily housekeeping tasks as assigned using established procedures and standards.
• Perform laundry duties as assigned.
• Review and participate in 24 Hour Reports, shift change reports and verbal reports as needed.
• Absorb and assist residents to and from scheduled life enrichment programs.
• Promote personal choices, independence and spiritual needs as needed.
• Provide verbal encouragement and support to residents.
• Prioritize tasks to ensure optimum services to residents as requests and needs change.
• Communicate to the Director of Health & Wellness when a resident’s needs have changed.
• Communicate to other departments as residents’ needs arise during the shift.
• Respond to resident pendant/wearable calls in a timely manner.
• Ensure compliance with new resident care needs.
• Assure that established infection control practices are maintained.
• Report all accidents and incidents as soon as possible to supervisor, no matter how minor.
• Maintain the confidentiality of residents’ personal care information.
• Honor the residents’ personal and property rights.
• Be knowledgeable and prepared for emergency situations including disasters, fire, and other emergencies.

Requirements

• A High School Diploma or equivalent.
• Certified Nursing Assistant/ Home Health Aid preferred, but not required.
• Licenses/Certificates for Medication Assistance (if applicable) as needed per state regulations preferred.
• CPR certification / First Aid certification preferred.
• Must complete all state and Experience Senior Living specified training programs.
• Able to read and comprehend simple instructions and short correspondence.
• Able to write simple correspondence.
• Able to effectively present information in one on one and small group situations to customers, residents, and other team members of the organization.
• Able to apply common sense understanding to carry out detailed written or verbal instructions.
• Able to deal with difficult situations.
• Connect and help residents transition from home to community through thoughtful engagement at every level of interaction.
• Able to communicate effectively with all levels of management, team members, residents, family members, vendors, referral sources and outside contacts.
• Able to make independent decisions.
• Must be able to communicate in a warm, friendly, and caring manner.
• Must possess a passion to work with and around senior citizens.
• Knowledge of customer service principles and practices.
• To be neat, clean, and according to dress code.
• To be able to demonstrate a high level of service delivery; does what is necessary to ensure customer satisfaction; deals with service failures and prioritizes customer needs.
• To be able to clearly present information through the spoken word; reads and interprets complex information; talks with residents, family members and customers; listens well.
• To be able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.
• To be able to work cooperatively with a group of people to achieve goals and objectives.
• To be able to be tactful; maintains confidences and fosters an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others; handles all situations honestly.
• To be able to keep an open mind and change opinions on the basis of new information; performs a variety tasks and changes focus quickly as demands change; manages transitions effectively from task to task; adapts to varying customer needs.

Benefits

• Full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching.
• Paid holidays.
• Up to 20 days PTO in the first three years.