Care Manager (Gwinnett & Lawrenceville, GA / Field-based)

FreedomCare is a healthcare company dedicated to revolutionizing the home care industry since 2016. We support patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S. We pride ourselves on our values: Here For You (an attitude of service, empathy, and availability), Own It (drive and ownership), Do the Right Thing (high integrity), and Be Positive (a great attitude and can-do approach to challenges).

About the role

Structured family caregiving is a caregiving arrangement in which a patient lives with a principal caregiver who provides daily support based on the patient's care needs. The goal is to provide necessary care while fostering the patient’s independence in a home environment, offering a range of care options as their needs evolve. This service provides alternative long-term care for persons who meet nursing facility-level care needs while preserving dignity, self-respect, and privacy.

The Care Manager will be a vital part of our operations in Georgia, performing orientations, assessing new patients, and training caregivers to ensure they provide the best service possible. This role requires fieldwork in the Gwinnett/Lawrenceville, GA area.

Responsibilities

• Home orientations involving signing of paperwork
• Initial assessments during orientations
• Periodic supervisory visits/check-ins for on-care cases
• Training caregivers and patients as required per case
• Interacting with caregivers and other stakeholders as needed
• Engaging in interdisciplinary meetings with care managers, caregivers, and patients
• Collaborating in care practice and communicating impressions of cases to appropriate staff
• Critically assessing procedures and implementing improvements for case evaluation, feedback, and caregiver training
• Wearing multiple hats as operations develop
• Travel within the state of Georgia (Atlanta Metro Area)

Requirements

• 2+ years of experience working with frail or elderly disabled adults and caregivers
• Previous field experience in a medical or case management environment (preferred)
• Experience with data input, case review, and case note entry; Salesforce experience is a plus
• Hands-on experience in home care (preferred)
• Working knowledge of ADL/IADL assessments
• Valid driver’s license with an insured vehicle for travel within the state
• Excellent verbal and written communication, organizational, and time management skills
• Strong critical thinking and problem-solving skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Excellent training skills
• Team-player mentality

Benefits

• Competitive compensation
• Medical benefits
• Retirement plans
• Wellness programs
• Fun company events
• Ongoing learning opportunities to grow your career

Pay

Base pay for this role ranges from $23.00 to $25.00 per hour at the commencement of your first year of employment. Compensation decisions depend on factors such as skill set, years of relevant experience, education, location, and licensure/certifications.