Jobs · Healthcare · New York

Care Management Nurse (NY License Required) - REMOTE

Orb Health · Buffalo, NY · 23 mo ago
Healthcare$23/hrFull-time

About the opportunity

A healthcare organization seeking a licensed LVN, LPN or RN to join their growing staff as a new Care Management Nurse. This role will be providing telephonic Care Management for patients throughout the health system under the direction of a patient’s provider.

Position Responsibilities

  • Cooperatively develop and integrate patient centered provider care plan and goals with the client/family and other providers
  • Work collaboratively with team members to provide outreach and engagement with the patient
  • Work closely with in-office providers/staff members to:
    • Provide patient education to assist with self-management
    • Identify gaps or barriers in treatment plans
    • Coordinate care enrolled patients including scheduling appointments
    • Coordinate referrals
    • Coordinate community resources as needed (ie: home health, DME etc)
    • Educate members on disease processes
    • Encourage members to make healthy lifestyle changes
    • Actively maintain assigned caseload of patients
    • Make outbound calls to assess members current health status
    • Receive and respond to telephone calls from patients. Collecting health data and providing medical guidance under the direction of the patients provider
    • Document calls according to established guidelines
    • Connects patient’s care team together with updated information as received
    • Participation in education and in-service programs
    • Performs on-call for region that you are assigned
    • Additional duties as assigned

Required Qualifications

  • Unrestricted and current license to practice as LVN/LPN/RN with a New York State license.
  • 3 years of experience within Care Management setting or Case Coordinator either in the homecare, inpatient, physician practice or in-home case management setting
  • Strong working knowledge of chronic disease states including chronic kidney disease, diabetes mellitus, chronic obstructive pulmonary disease and congestive heart failure and basic medical management of these states
  • Must be highly motivated, result-oriented with strong skills in presenting, communicating, organizing and time management skills
  • Strong organizational and interpersonal skills
  • Excellent customer service skills demonstrated by positive feedback from patients/team
  • Ability to identify problems and recommend solutions
  • Demonstrates progressive proficiency with the utilization of available computer technology, including typing skills
  • Demonstrates; leadership, communication, interpersonal and problem-solving skills
  • Experience working with Electronic Health Record (EHR)
  • Ability to sit and work at a computer for extended periods of time
  • 60 words per minute typing

Preferred Qualifications

  • Bilingual in Spanish

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