Care Management Coordinator (Bilingual Spanish, Vietnamese, Korean or Chinese)

This position operates on a hybrid work schedule. This position will require 3 days onsite at the Huntington Beach or Monrovia office. Are you ready to make a lasting impact and transform the healthcare space? We are one of Southern California’s fastest-growing Medicare Advantage plans with an incredible 112% year-over-year membership growth. Who Are We? ✨ Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members’ culture and values. Why Join Us? 🏆 We’re on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you’ll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation. Job Summary The Care Management Coordinator assists the Director of Care Management and department staff with coordinating, planning, tracking, managing, and ensuring timely implementation of all projects that flow through the Care Management department. Functions & Job Responsibilities Pulling data from data repository and creating tables or graphs as needed, updating existing reports with data, ensuring reports and data are consistent, submit data requests when additional data is needed, create, and maintain. Develop and send out reminders when regulatory reports are due and by whomAssist the Care Management department with maintenance of documents, policies and procedures, reports, and files to ensure they are updated in a timely mannerDevelop and maintain workflows as requestedCoordinate meeting schedulesInitiate and complete member mailings as assignedAssist case managers with scheduling appointments, data entry, etc. Organize, monitor, and tag regulatory submission documents Perform functions according to established policies and procedures, regulatory requirements, and applicable professional standardsConduct health risk assessments and assist with monthly welcome lettersMonitor the department’s email inbox and direct emails to the correct individuals or departments. Provide customers, internal and external, with professional service and demonstrates core and leadership behaviorsCollaborate with other departments as neededOther duties as assigned Qualifications Qualifications Education and Experience: Associate degree or Administrative Assistant diplomaTwo (2) years’ experience in Care Management/Managed Care. Skills: Expert proficiency with Microsoft OfficeRequires the ability to prioritize, work independently and anticipate needs to make decisionsMake appropriate, informed decisions regarding priorities and available timeAbility to complete a high volume of tasks and projects with little or no guidance. Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround) Requires the ability to prioritize, meet deadlines, work independently, and anticipate needs to make decisionsStrong organizational skills including the ability to multitask and problem solvingExcellent communication skillsAnalytical and critical thinking skills are requiredExhibit initiative and ability to assume responsibility and maintain confidentiality Wage Range: $24.91/hour to $26.45/hour Physical & Working Environment. Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation: Must be able to travel when needed or required Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (notetaking)Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs. Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly. Work is performed in an office environment and/or remotely. The job may involve contact with staff and public. May occasionally be required to work irregular hours based on the needs of the business. Clever Care Health Plan is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required. Salary ranges posted on the job posting are based on California wages. Salary may be higher or lower depending on the candidate’s state residency.