Care Management Assistant

About the role

Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team. Collaborates with the Care Managers for patient care coordination needs. Coordinates patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family. Provides and documents the delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations. Arranges patient transportation and follow up appointments as requested.

Requirements

• High School Grad or Equiv (Required)

Qualifications

• Intermediate to advanced computer skills required to include, but not limited to Microsoft Office, Word, Outlook, Power Point and Excel
• Excellent interpersonal and communication skills are required
• Medical terminology helpful
• Good public relations/clerical and computer skills

Experience

• 1+ office experience (Preferred)
• 1+ office experience, preferably in a medical setting (Preferred)
• Previous data entry experience (Preferred)

Benefits

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time, Day shift

Pay

$17.11 - $27.38