Care Integration Senior Aide

About the role

The Care Integration Senior Aide (CISA) conducts in-home visits to work directly with clients and Direct Support Professionals (DSPs). The CISA observes, documents, and reports changes in clients’ health and social conditions, collaborates with the care team to help prevent avoidable negative outcomes, and supports quality service delivery throughout the Community Supported Living (CSL) program.

Responsibilities

• Coordinate with care managers to create, manage, and maintain schedules for in-home visits.
• Conduct in-home visits to observe and gather information regarding clients’ health and social conditions.
• Identify and help address worsening clinical or social conditions within the scope of the role and in accordance with agency policy.
• Support Direct Support Professionals in building trusting relationships and open communication with clients and families through coaching and guidance.
• Accurately document observations from in-home visits and escalate concerns in a timely manner.
• Provide direct, hands-on support to members of the CSL program as needed and within the scope of the position.
• Participate actively as a member of the interdisciplinary care team.
• Communicate observations from in-home visits and receive direction regarding follow-up activities.
• Share knowledge, perspective, and caregiver experience to support care planning and service delivery.
• Complete follow-up activities delegated by care team members.
• Provide ongoing support to Direct Support Professionals and family caregivers.
• Maintain and update member assessment information to ensure records remain accurate and current.
• Train Direct Support Professionals, within the scope of the care plan, on implementation of identified supports.
• Provide updated guidance to direct support staff as client needs change or new information becomes available.

Requirements

• Ability to participate in an on-call rotation, as needed, to support unscheduled client and staff needs.
• Ability to recognize clinical and social concerns in the home and report critical information accurately and promptly.
• Strong commitment to caregiving and person-centered support.
• Ability to remain objective, professional, and nonjudgmental when working with clients, families, and caregivers.
• Strong interpersonal, verbal, and written communication skills.
• Ability to use sound judgment, active listening, and problem-solving skills.
• Ability to work effectively both independently and as part of a team.
• Strong organizational and time-management skills, including the ability to manage multiple priorities in potentially stressful situations.
• Ability to follow instructions while exercising appropriate independent judgment.

Qualifications

• High school diploma or equivalent.
• One year of caregiver experience with the agency preferred, or two years of caregiver experience in a similar setting.
• Reliable transportation, a valid driver’s license, and proof of current automobile insurance.
• Ability to speak, read, and write functional English sufficient to perform essential job duties and complete required documentation.
• Ability to meet all agency hiring, training, and compliance requirements applicable to the position.

Skills

• Ability to participate in an on-call rotation, as needed, to support unscheduled client and staff needs.
• Ability to recognize clinical and social concerns in the home and report critical information accurately and promptly.
• Strong commitment to caregiving and person-centered support.
• Ability to remain objective, professional, and nonjudgmental when working with clients, families, and caregivers.
• Strong interpersonal, verbal, and written communication skills.
• Ability to use sound judgment, active listening, and problem-solving skills.
• Ability to work effectively both independently and as part of a team.
• Strong organizational and time-management skills, including the ability to manage multiple priorities in potentially stressful situations.
• Ability to follow instructions while exercising appropriate independent judgment.

Benefits

GT Independence is committed to providing a supportive and inclusive work environment. We strive to create a workforce that reflects the communities we serve and are dedicated to fostering a culture of respect, autonomy, and fun. We offer competitive wages and benefits, flexible paid time off, and opportunities for professional growth.

Pay

Competitive wages are offered based on experience and qualifications.

Schedule

Regular in-home visits and occasional travel between client homes and other assigned locations are required.

Professional Standards

• Develop and maintain effective working relationships with co-workers, clients, families, and community stakeholders.
• Comply with and promote agency policies, procedures, and values.
• Interact with others in a professional, respectful, and culturally responsive manner.
• Serve as a resource to Direct Support Professionals.
• Maintain knowledge of department-specific issues, best practices, and available resources.

Culture & Belonging

At GT Independence, we believe that bringing your authentic self to work is key to creating a welcoming and inclusive community. We strive to create a workforce that reflects the communities we serve and are committed to fostering a culture of respect, autonomy, and fun. We value excellence and believe that great teams come from people who are intrinsically motivated, empowered, and valued.