CARE COORDINATOR - ST CLOUD

About the role

CMMHC has a rewarding opportunity to serve as a Care Coordinator at our St. Cloud location. We exercise a people-first mindset, providing a caring and supportive environment for our clients and employees. We are looking for compassionate people to join our mission.

Responsibilities

• Provide culturally appropriate care coordination for clients as needed, coordinating with referral sources to assess the best services for each client.
• Assess, refer, coordinate, monitor services, and communicate regularly with all providers involved to ensure appropriate care, reduce duplication of services, and promote client autonomy.
• Maintain current knowledge of the mental health service system with the ability to locate information and resources for a variety of client needs, including medical, housing, employment, social services, and community programs.
• Assist clients with insurance matters.
• Complete all required documentation by specified deadlines.
• Provide support and coordination for clients who are on the Adult Clinical Care Depression Pathway.
• Assist with the treatment planning process by coordinating treatment planning meetings and aiding in goal achievement.
• Help clients address barriers to accessing services, including transportation, insurance, finances, and legal issues.
• Attend weekly team meetings at the assigned location to collaborate with providers.
• Meet with the Director of Access monthly.
• Assist support staff and clinicians in identifying appropriate referrals and resources for clients or potential clients.
• Responsible for care coordination, whether within CMMHC’s programs or with another entity identified in the Certified Community Behavioral Health Clinic (CCBHC) statutory language related to care coordination.
• Represent the agency in outreach activities by building strong ties with local groups, schools, and businesses.

Requirements

• High School Diploma or GED required.
• Clear DHS Background Study.
• Valid Driver’s License with an acceptable driving record.

Qualifications

• 2 or more years of administrative and customer service experience in a client-facing role preferred.
• Experience with multiple phone lines preferred.
• Associate’s degree in medical office administration preferred.
• Outgoing personality and skilled at building relationships.
• Flexibility and tolerance for consistent change throughout your work week.
• Ability to work independently.
• Knowledge of community and area resources.

Benefits

• Paid Time Off.
• Competitive compensation and comprehensive benefits program (Medical and Dental Insurance, HSA, FSA, Vision, Company Paid Employee Life Insurance, Voluntary Term Life, Long-Term Disability, Short-Term Disability, Employee Assistance Program, & Optional Supplemental Insurance).
• Employee Assistance Programs.
• 403(b) retirement plan with a 5.5% employer contribution.
• Employee referral program ($1,000 for full-time, $500 for part-time).

What Sets Us Apart

• We Develop Our Team: Individual developmental experiences starting with agency orientation and role-specific onboarding. Continuing education funds and on-site education programs.
• We Take Care of Our Team: Generous paid time off and flexible schedules. All CMMHC sites are approved for the National Loan Repayment Program to facilitate repayment of Federal Student Loans.
• We Support Each Other: Supportive and collaborative work environment with consistent feedback from leadership.
• We Celebrate Each Other: Team building and employee recognition programs.
• We Partner with Our Community: Dedicated volunteer time and structured community partnerships.

Pay

Starting at $21.41 hourly.

Schedule

Full Time between Clinic Hours:

• Monday – Thursday: 7:30 AM – 6:00 PM
• Friday: 7:30 AM – 12:30 PM