Care Coordinator, RN Field Based

About the role

Become a part of our caring community Humana Healthy Horizons in Indiana is seeking a Care Coordinator 2 (Field Care Manager 2) who assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members.

Responsibilities

• Employ a variety of strategies, approaches, and techniques to manage a member’s physical, environmental, and psycho-social health issues.
• Identify and resolve barriers that hinder effective care.
• Facilitate the development of a longitudinal and trusting relationship with each member toward improved quality, continuity, and coordination of care.
• Coordinate all the member’s needed medical and non-medical services, including functional, social, and environmental services.
• Work collaboratively with the Service Coordinator, Transition Coordinator, and other care team staff to address the member’s identified needs.
• Coordinate with all Medicare payers, Medicare Advantage plans, and Medicare providers as appropriate to coordinate the care and benefits of members who are also eligible for Medicare.
• Be the primary point of contact for the Interdisciplinary Care Team (ICT) and be responsible for coordinating with the member, ICT participants, and outside resources to ensure the member’s needs are met.

Requirements

• Licensed Registered Nurse (RN) in the state of Indiana without restrictions.
• At least one (2) years of clinical experience as a nurse in providing case management or similar health care services.
• Intermediate to advanced computer skills and experience with Microsoft Word, Excel, and Outlook.
• Exceptional communication and interpersonal skills with the ability to build rapport with internal and external customers and stakeholders.
• Proven ability of critical thinking, organization, written and verbal communication and problem-solving skills.
• Able to manage multiple or competing priorities in a fast-paced environment.
• Able to use a variety of electronic information applications/software programs including electronic medical records.
• Live/Reside in Indiana.

Preferred Qualifications

• Bilingual (English/Spanish) or (English/Burmese).
• Prior nursing home diversion, long-term care, disease management, or case management experience.
• Prior management of Home and Community Based Services waivers (HCBS dual roles only).
• Prior experience with Medicare & Medicaid recipients.
• Experience working with a geriatric population.
• Experience with health promotion, coaching and wellness.
• Knowledge of community health and social service agencies and additional community resources.