Care Coordinator - RHC

About the role

The Care Coordinator (CC) is responsible for coordination of care for chronic health management in the clinic setting. The CC will identify patient needs, track gaps in care management, and facilitate follow up and referral with the appropriate primary and specialty care providers. The CC will utilize interdisciplinary and interagency coordination and referral to meet patient needs. The CC works with the nursing department to facilitate integration of case management with daily patient visits the quality and informatics department. This position includes tracking and trending of chronic health issues to ensure compliance with standards of care and optimum patient health outcomes. The CC also functions as an RN staff resource.

Responsibilities

• Coordinate care for chronic health management in the clinic setting
• Identify patient needs and track gaps in care management
• Facilitate follow up and referral with appropriate primary and specialty care providers
• Utilize interdisciplinary and interagency coordination and referral to meet patient needs
• Work with the nursing department to integrate case management with daily patient visits
• Track and trend chronic health issues to ensure compliance with standards of care and optimum patient health outcomes
• Function as an RN staff resource

Compensation

Base Rate: $48.49–$69.14 per hour ($100,859.20–$143,801.10 annually)

Starting pay is determined using clinical pay scales featuring 13 steps recognizing up to 30 years of relevant experience.

Eligible employees may also receive shift differential and holiday pay.

Education

• Graduate of an accredited school of nursing
• Current license as a Licensed Registered Nurse (RN) in the State of California
• Current CPR certification

Experience

• Minimum three (3) years’ experience in an adult acute care setting, urgent care, or family practice outpatient setting

Knowledge/Skills/Abilities

• Team player able to follow systems and protocols to achieve common goals
• Proficiency in use of electronic medical records
• Proficient use of Microsoft Office—specifically Word and Excel
• Ability to organize and triage
• Strong analytical and critical thinking skills
• Effective verbal and written communication skills to interact with physicians, management, and other healthcare team members
• Act as a patient advocate and coordinate chronic health care needs
• Participate in appropriate team meetings and quality improvement initiatives
• Coordinate continuity of patient care with external healthcare organizations and facilities
• Promote clear communication amongst a care team and treating clinicians by ensuring awareness regarding patient care plans
• Facilitate patient medication management based upon standing orders and protocols

Benefits

• Comprehensive medical, prescription drug, dental, and vision plans
• PDH Employee Discount Program, which waives applicable deductibles and coinsurance for eligible services received at Plumas District Hospital
• Generous paid time off (PTO) accrual
• Paid leave for continuing education, bereavement, and jury duty
• Employer-sponsored retirement plans featuring a 3% employer contribution and an employer match of 50% of employee contributions, up to the plan maximum
• $20,000 in employer-paid life insurance
• Voluntary benefit options, including additional life insurance, long-term disability insurance for full-time employees, and identity theft protection
• Potential loan-forgiveness opportunities for eligible healthcare professionals
• Educational and career-development support, including Certified Medical Assistant training, an LVN-to-RN step-up program, and tuition reimbursement

On average, employer-provided benefits add approximately 40% to the value of an employee’s total compensation package.

Perks

• Paid sick leave, with five days awarded annually based on the employee’s anticipated work schedule; available to benefit-eligible employees and non-benefited employees scheduled to work at least 30 shifts during the calendar year
• Discounted rates at the PDH Child Care Center
• Discounted CareFlight/AirMedCare Network memberships
• Shift differentials for eligible shifts and PDH-observed holidays