Care Coordinator (Medical Receptionist/PSR)
ACCESS PT · Raleigh, NC · 2 wk ago
On-siteHealthcare$18–$20/hrFull-time
About the role
Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service.
Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care.
Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents.
Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience.
Responsibilities
- Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service.
- Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care.
- Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents.
- Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience.
Qualifications
- A high school diploma or GED;
- One to three months related experience and/or training;
- Or equivalent combination of education and experience;
- Medical receptionist experience a plus;
- EMR scheduling software knowledge a plus;
- EPIC software knowledge is a plus;
- Spreadsheet and Word Processing software.
Benefits
- 401(k) Retirement Savings Plan - 100% match after 1 year (up to 4%)
- Paid sick leave (varies by state)
- Wellness Program Access
- 10% childcare tuition discount at Kindercare Childcare Centers
- Training and career development
- Network partnerships with top health systems in the region