Care Coordinator - Marion County

About the role

The Care Coordinator is responsible for comprehensive, multi-system care coordination activities for youth with complex needs and their families. This position is full-time, 40 hours per week, and candidates are preferably based in Marion County. The role is remote and in the community.

Responsibilities

• Engages children/youth with significant behavioral health needs and their family/caregivers for assigned caseload (1:10 for ICC and 1:25 for MCC).
• Builds and maintains knowledge of available community resources and helps to link youth and family to needed supports.
• Conducts comprehensive CANS assessment and facilitates the development of an individualized, strength-based Child and Family-Centered Care Plan.
• Monitors plan to ensure services are provided in accordance with the plan and addresses challenges and barriers, updating or modifying the plan as needed.
• Facilitates Child and Family Team meetings and ensures the child and family have a voice and choices in their plan and providers.
• Encourages creative solutions and use of natural supports with a goal of maintaining the youth in the community and in the least restrictive environment.
• Facilitates access to clinical and psychiatric consultation for assigned ICC and/or MCC youth.
• Develops safety-crisis plans with youth and family and reviews them.
• Maintains timely and thorough documentation of all services provided.
• Provides services in the home and other community settings as needed.

Requirements

• At least 3 years of experience (or 2 years with an Associate or Bachelor degree; or 1 year with a Master degree) in providing community-based services and supports to children and youth and their families or caregivers in areas of children’s behavioral health, child welfare, intellectual and developmental disabilities, juvenile justice, or related public sector human services or behavioral health care field.
• Background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development.
• Culturally competent or responsive with training and experience necessary to manage complex cases.
• Qualifications and experience to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child-service systems.
• Complete the high-fidelity wraparound training program provided by an independent validation entity recognized by the ODM (the COE).
• Communicate clearly, verbally and in writing, with a variety of audiences, and willing to represent the organization within the medical/health-care community.
• Proficient and accurate in computer use.
• Valid Driver’s license, acceptable driving record, and deemed insurable through Harbor’s vehicle insurance carrier.
• CPR/First Aid and NCI/CPI Certifications required within 90 days of employment.
• Prefers staff reside in the community in which they are serving.
• Minimum Internet Service Requirements: Minimum upload of 5 mbps; minimum download of 10 mbps per user of the dedicated Internet. Internet services provider must be cable or fiber. DSL, satellite and cellular providers are not permitted. Business class preferred. Ability to connect your Harbor provided computer/equipment directly to your modem or router with an ethernet cable (not wireless).

Qualifications

• Willingness to work flexible hours which may include evenings and/or weekends.

Essential Job Competencies/Primary Duties

Effectively engages children/youth with significant behavioral health needs and their family/caregivers for assigned caseload (1:10 for ICC and 1:25 for MCC).

Builds and maintains knowledge of available community resources and helps to link youth and family to needed supports.

Conducts comprehensive CANS assessment and facilitates the development of an individualized, strength-based Child and Family-Centered Care Plan.

Monitors plan to ensure services are provided in accordance with the plan and addresses challenges and barriers, updating or modifying the plan as needed.

Facilitates Child and Family Team meetings and ensures the child and family have a voice and choices in their plan and providers.

Encourages creative solutions and use of natural supports with a goal of maintaining the youth in the community and in the least restrictive environment.

Facilitates access to clinical and psychiatric consultation for assigned ICC and/or MCC youth.

Develops safety-crisis plans with youth and family and reviews them.

Maintains timely and thorough documentation of all services provided.

Provides services in the home and other community settings as needed.

About Harbor

A leading provider of mental health and substance use treatment for over 100 years, Harbor serves over 24,000 clients across multiple locations and in the community each year. Services range from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!

Why Work for Harbor?

• Benefits include: Medical, dental, and vision coverage, Retirement plan with company match, Generous paid time off, sick time, and paid holidays, Tuition and professional license reimbursement programs, Clinical supervision hours offered, Ability to make a difference in your community!