Care Coordinator III RN

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport.

About the role

Medica’s Care Coordinators work across the state of Minnesota and are integrated in our communities to support and care for our senior members and members living with disabilities. Our Care Coordinators are passionate about collaboratively aligning resources, creating appropriate individualized care plans, and coordinating the delivery of services for our members. Care Coordinators have the flexibility to choose between working a 4 or 5 day work week, as well as a consistent schedule that is free of evenings, weekends, and holidays.

Medica’s Care Coordinators are home-based and reside within proximity to the members they’re supporting. We support both telephonic as well as in-home assessments for our members and offer the flexibility to independently schedule and manage work based on member availability and meeting regulatory requirements. This position is remote, with travel to member homes required. You must reside in the state of Minnesota.

Responsibilities

• Work independently to manage a specified caseload of members and create appropriate individualized care plans.
• Coordinate the delivery of approved medical and social services.
• Provide education surrounding benefits including Medicare and Medicaid.
• Serve as a trusted and primary contact for members to address and mitigate any questions or concerns.
• Partner with physicians, providers, and county financial entities to discuss care plans and provide updates on member progress.
• Perform other duties as assigned.

Requirements

• RN Diploma or Degree in Nursing (Associates or Bachelors) + a minimum of 2 years’ experience in community-based services, OR
• Bachelor’s degree in Nursing with a Public Health Certification + a minimum of 1 year experience in community-based services.
• 5+ years of experience beyond degree.

Qualifications

• Active, unrestricted RN License in the state of MN.
• MnCHOICES Certified Assessor Training (MNCAT) preferred or ability to obtain within 21 days of employment.
• Public Health Certification preferred, however not required.

Preferred Qualifications

• Experience in home and community-based services/case management.
• Experience working with those who have a disability and with seniors.
• Comfortable working with diverse, low-income populations.
• Strong knowledge of Medicare and Medical Assistance programs.

Skills & Abilities

• Excellent interpersonal skills with the demonstrated ability to simplify medical language for non-medically trained members.
• Ability to shift gears quickly, function independently, be a team player, and reprioritize tasks to meet member and system needs.
• Strong clinical and documentation skills.
• Strong innovative problem-solving ability.
• Exceptional organizational skills with the ability to work independently.
• Willingness to travel within Medica's Service Area.
• Reliable transportation, as well as a private area of your home designated for a home office environment.
• General comfort level with technology, with proficiency in the Microsoft Office Suite.

Pay

The full salary grade for this position is $72,100 - $123,600. The typical hiring salary range is expected to be between $72,100 - $97,850. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity, and external market salary data.

Benefits

• Competitive medical, dental, and vision coverage.
• Paid time off (PTO) and holidays.
• Paid volunteer time off.
• 401K contributions.
• Caregiver services and many other benefits to support employees.
• Mileage reimbursement for travel to meet with members.