Care Coordinator - Front Range

Full-time position located at Foundry Front Range (Broomfield, CO).

About the role

The Client Care Coordinator is responsible for the ongoing care of clients in treatment and developing continuing care plans and an effective post-treatment strategy to facilitate a smooth and safe transition for clients.

Responsibilities

• Provide ongoing client support, assess needs, and identify barriers to care.
• Determine appropriate post-treatment programs considering clinical, financial, and family factors.
• Develop and communicate continuing care plans with clients and families.
• Provide or obtain clinical recommendations for discharge.
• Maintain knowledge of treatment structure and transitional resources.
• Schedule discharge logistics, appointments, transportation, and send discharge information.
• Manage client schedules and coordinate internal/external appointments.
• Collaborate with Admissions, Medical, Wellness, Family, and Clinical teams.
• Maintain consistent communication with clients, families, and the clinical team.
• Ensure accurate, timely documentation in compliance with regulatory standards.
• Ensure client safety, satisfaction, and adherence to policies and procedures.
• Identify and respond appropriately to emergencies.
• Coordinate with continuing care facilities, verify benefits, and track insurance review dates.
• Maintain confidentiality.
• Represent organizational mission and values with professional conduct.

Requirements

• Bachelor’s degree preferred; high school diploma or equivalent required.
• Two or more years of proven experience with people and program management in clinical settings.
• Two years of experience in substance abuse or mental health field preferred.
• Experience with EMR system preferred.
• CPR certification (must obtain during first 30 days).
• Strong relationship-building, communication, and active-listening skills.
• Ability to work effectively within a multidisciplinary team.
• Organized with strong time-management and documentation skills.
• Experience facilitating groups and leading client activities.
• Familiarity with 12-Step principles; trauma-informed care preferred.
• Ability to motivate and support clients in recovery.
• Professionalism, integrity, and strict confidentiality.
• Strong judgment, problem-solving, and collaboration skills.
• Knowledge of regulatory standards and guidelines, e.g., HIPAA.
• Familiar with Microsoft Office, Google Workspace, or similar platforms.
• Valid, non-restricted Colorado driver’s license.

Physical Requirements

• Prolonged periods of sitting at a desk and working/typing on a computer.
• Sit, stand, walk, bend, reach, climb steps, hear, see, speak.
• Must be able to lift 15 pounds at times.
• Driving in all weather conditions.

Pay

$22.40-$25.76 per hour.

Benefits

• Medical, dental, and vision insurance.
• Supplemental accident and hospital indemnity coverage.
• Voluntary Term Life insurance.
• Employee Assistance Program.
• Monthly wellness reimbursement.
• Employee recognition and rewards programs.
• Employee referral incentive program.
• Employer-sponsored 401(k) plan.
• Professional growth and development.
• Continuing education reimbursement.
• Unlimited paid time off (exempt employees) + sick days.
• Paid time off policy (non-exempt employees) + sick days.
• Paid holidays (exempt) or ability to earn 1.5x base hourly rate (non-exempt).