Care Coordinator, CCBHC

About the role

The Care Coordinator, CCBHC’S (Certified Community Behavioral Health Clinic), in collaboration with the CCBHC Outpatient team, is responsible for coordinating referrals and linkages to help members navigate and access services. The Care Coordinator’s role supports members through community outreach and case management to improve health and recovery outcomes. Furthermore, this role is responsible for maintaining the quality of data tracking and reporting in alignment with CCBHC requirements.

Responsibilities

• Maintains and facilitates access, engagement, and linkage to healthcare services and resources for Thresholds CCBHC members.
• Provides case management by phone and in person to refer and link members to external healthcare providers and community resources to facilitate and improve continuity of care, promote progress toward recovery goals, and address social determinants of health.
• Attends and participates in team and branch meetings.
• Documents member care and related communication in the electronic health record in accordance with state, federal, and Thresholds requirements.
• Establishes and oversees a process for communicating pertinent member information and status reports to designated Thresholds and community healthcare providers.
• Advocates for members who may be vulnerable or need additional support.
• Creates and develops relationships with community providers to find resources for our members by attending networking meetings, visiting or contacting agencies, and attending information fairs.
• Participates in regularly scheduled caseload consultation.
• Completes the NOMS (National Outcome Measures) and submits them in a timely manner.

Qualifications

• Must, at a minimum, have a high school diploma and at least two (2) years of mental health and/or community engagement experience.
• Mental Health Professional designation (meeting Office of Mental Health Rule 132 credential requirements) is strongly preferred.
• High school diploma or GED certificate and 5 years of supervised clinical experience
• Bachelor’s degree in Psychology, Social Work, or related field
• Bachelor’s degree in an unrelated field and 2 years of supervised clinical experience
• Qualified Mental Health Professional including a Master’s degree in social work, counseling, or closely related field is a plus.

Skills

• Current and valid driver’s license required.

Benefits

Competitive pay - Salary Range: $52,000 - $63,000 annually
Based on education and experience
Generous PTO
Dental insurance, vision insurance, choice of 4 medical insurance plans
403(b) retirement plan with 3% employer match
Cell phone reimbursement (up to $50/month)
Robust employee assistance program (EAP)
Public service loan forgiveness
Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.