Care Coordinator Branch Manager

Position Summary

The Part-Time Branch Manager oversees operational functions for the Indiana home care expansion. The role ensures regulatory compliance, supervises staff performance, manages caregiver coordination, and maintains service quality and client satisfaction.

Responsibilities

• Direct daily branch operations to ensure a structured and compliant workflow.
• Maintain adherence to Indiana home care regulations, Medicaid requirements, and documentation standards.
• Supervise office staff and caregivers, including onboarding, training, and performance review.
• Resolve client issues, service concerns, and escalations with timely, professional judgment.
• Monitor operational metrics such as staffing coverage, client retention, documentation accuracy, and caregiver performance.
• Strengthen partnerships with referral sources, community organizations, and service coordinators.
• Conduct field visits when required to evaluate service delivery and care plan adherence.
• Ensure accurate use of EVV systems for personal care services.
• Support executive leadership in branch development, growth planning, and operational improvements.

Required Qualifications

• Bachelor’s degree in Business, Healthcare Administration, Human Services, or related field.
• Minimum 2 years of leadership experience in Home Care, Home Health, or healthcare administration.
• Understanding of Indiana home care requirements or ability to master state regulations promptly.
• Demonstrated experience supervising staff and maintaining operational standards.
• Strong communication, decision-making, and organizational skills.

Preferred Qualifications

• Experience opening or managing a new home care branch or service area.
• Familiarity with EVV systems, Medicaid/MCO processes, and caregiver staffing operations.
• Bilingual skills (Spanish/English) helpful but not required.

About All American Home Care

All American Home Care is a rapidly expanding agency committed to delivering high-quality, compliant home care services. The organization maintains strong operational standards and continues statewide growth through disciplined leadership and structured processes.

Schedule & Compensation

Part-Time Position
Competitive compensation based on experience
Opportunity to transition to full-time as the branch expands
Performance-based growth opportunities within the organization