Care Coordinator

About the role

Southwest Behavioral and Health Services is seeking a dedicated and empathetic Care Coordinator to help fulfill our mission of delivering compassionate care to enhance lives and improve communities.

Responsibilities

• Reviews documents received and requests required documents to appropriate level of care for members.
• Evaluates eligibility information regarding services and benefit package.
• Develops service plans with consumers based on assessment and diagnostic process.
• Maintain contact with utilization manager and out of home placement in order to ensure continued stay documentation, documentation of contact and coordination occurs as required and to ensure medical necessary services are received by members.
• Careers coordination functions include clinical care coordination between resources within and outside the agency, monitoring compliance with court ordered treatment rules and regulations, and authorizations for residential or out of home placements.
• Provides face-to-face crisis intervention.
• Completes safety plans and conducts groups as needed.
• Transitions consumer to appropriate level of care upon conclusion of treatment.
• Provides information to consumers and family members or guardians concerning community resources and linkages to other services.
• Aids consumers, families or guardians in securing appointments with support services and agencies, as needed.
• Arranges for transportation for consumers for community services and/or medical appointments as needed.
• Maintains accurate, thorough and current documentation of contact with consumers, treatment progress and services received/provided.

Qualifications

• Minimum requirement consists of a 22-year age.
• A combination of experience and education totaling 3 years is acceptable.
• Bachelor’s degree with one year of full-time behavioral health experience.
• Valid AZ driver’s license & motor vehicle clearance.
• Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to obtain one.
• Working with substance abuse population preferred.