Care Coordinator

About the role

Are you passionate about helping adults in our community? Apply to be a Care Coordinator at Horizon Health Services today!

Responsibilities

• Provide independent, person-centered care coordination for adults living with serious mental illness (SMI).
• Conduct comprehensive member assessments and develop care plans that identify member needs and strengths.
• Manage a caseload of approximately 40 members.
• Travel to meet members in their homes or in the community throughout Erie County.
• Connect members to resources and services in the community.
• Collaborate with members’ care teams to ensure proper care is being delivered.
• Problem solve with members around practical obstacles, to meet their needs.

Requirements

• A Bachelor’s degree in a human service related field and two (2) years of experience providing direct services to people with serious mental health, developmental disabilities, or substance use.
• Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of experience providing direct services to people with serious mental health, developmental disabilities, substance use.
• A Bachelor’s degree or higher in ANY field with either: three (3) years of experience, or two (2) years of experience as a HH Care Manager serving the serious mental health or Serious Emotional Disturbance (SED) population.
• A clean, valid, NYS driver’s license, three years of driving experience, and reliable transportation to travel locally on a regular basis required.

Qualifications

• Excellent verbal and written communication skills.
• Ability to work independently while also being part of a large team.
• Organizational, time management, and problem-solving skills.

Benefits

• Company Culture: Cultivates an atmosphere of teamwork where all employees feel heard and valued.
• Diversity & Inclusion: Committed to equity, racial justice, and equal opportunity for all.
• Trainings: Entire team dedicated to personal development and professional growth.
• Team Building, Connection, and Relationships: Supports each other, celebrates achievements and milestones together, and has fun together.
• Retirement: Offers 401(k) AND profit-sharing programs to ensure retirement comfort.
• Student Loan Assistance: Helps pay off student loans monthly.
• AAA Membership: Provides a single membership plan, fully covered by Horizon.
• Tuition Assistance: Partnership with Capella University for clinicians.
• Behavioral Health AI-powered platform: Assists with note documentation requirements, reducing administrative burden and enhancing clinical outcomes.
• Paid time off and paid holidays!

Skills

• Excellent verbal and written communication skills.
• Ability to work independently while also being part of a large team.
• Organizational, time management, and problem-solving skills.

Benefits

• Company Culture: Cultivates an atmosphere of teamwork where all employees feel heard and valued.
• Diversity & Inclusion: Committed to equity, racial justice, and equal opportunity for all.
• Trainings: Entire team dedicated to personal development and professional growth.
• Team Building, Connection, and Relationships: Supports each other, celebrates achievements and milestones together, and has fun together.
• Retirement: Offers 401(k) AND profit-sharing programs to ensure retirement comfort.
• Student Loan Assistance: Helps pay off student loans monthly.
• AAA Membership: Provides a single membership plan, fully covered by Horizon.
• Tuition Assistance: Partnership with Capella University for clinicians.
• Behavioral Health AI-powered platform: Assists with note documentation requirements, reducing administrative burden and enhancing clinical outcomes.
• Paid time off and paid holidays!

Pay

The range of pay for this position is $22.19 - $25.00. Starting pay may be impacted based on experience and education. This position includes a bonus earning opportunity, with an annual max potential of $4,800, based on volume of service visits provided and cash equivalent opt out benefits. Compensation adjustments are evaluated annually.

Schedule

This position has a schedule from 8:00 AM - 5:00 PM but we are flexible and want to work with your schedule as well!