CardVault by Tom Brady Las Vegas - Key Holder

Responsibilities

• General cash handling, reconciling cash drawers and safes, and performing opening and closing duties to company standard
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Maintaining store cleanliness and proper organization
• Learning and sharing expertise of products and trends to fit customer needs
• Maintaining awareness of all product knowledge, and current or upcoming product trends
• Maintaining patron satisfaction and building relationships with preferred patrons
• Other duties as assigned

Requirements

• Comprehensive knowledge of sports and/or trading cards
• Minimum of one year supervisory/key holder experience in a similar environment
• High school Diploma/GED desired; college degree preferred
• Ability to lead and be part of a successful store team
• Excellent organizational, verbal, interpersonal, and communication skills with guests, team members, and management
• Ability to meet or exceed sales and guest service standards
• Comfortable working and speaking with the public
• Proficient in Microsoft Office products and retail business systems
• Ability to work weekends, evenings, and holidays
• Ability to maneuver around sales floor and stock room, and lift/carry up to 30 lbs
• Clear understanding of retail metrics including key performance indicators necessary to drive sales
• Shopify experience a plus

Work Environment

May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high-energy environment.

Schedule

Non-typical office hours are customary for this position, including evenings, weekends, and holidays.

About the Company

CardVault by Tom Brady is redefining the sports collectibles industry. Founded in 2020, CardVault quickly became the premier destination for collectors, offering a first-of-its-kind retail experience centered on authenticity, innovation, and community. Now, with seven-time Super Bowl Champion and global icon Tom Brady, CardVault is set to scale like never before—bringing its elite retail concept to major sports and entertainment hubs across the U.S. and beyond.