Cardiovascular Clinical Guide

About the role

Devoted Medical has established a top-tier Hypertension Clinic to manage and coordinate care in alignment with Devoted's mission of treating every member like family. Members with chronic conditions, such as hypertension, frequently lack access to high-quality care due to a shortage of primary or specialist care in their community or personal barriers to seeking care. Elevated blood pressure is the leading cause of cardiovascular morbidity and mortality—accounting for 53% of all heart disease and stroke deaths globally. Despite numerous proven effective interventions, the prevalence of hypertension and associated adverse events is increasing alarmingly. Our mission is to eliminate preventable death due to hypertension by replicating best-in-class hypertension care through our virtual care platform. Our multidisciplinary team integrates remote monitoring, medication management, and personalized disease education to deliver specialized care in the comfort of our members' homes.

Responsibilities

• Screen members for eligibility in the Hypertension Clinic
• Provide BP monitors, assess proper measurement techniques, and reinforce accurate self-monitoring practices
• Conduct comprehensive hypertension assessments, including reviews of medical history, medications, adherence patterns, and lifestyle habits
• Deliver intensive lifestyle and nutrition counseling focused on sodium and alcohol reduction, weight management through heart-healthy eating and portion control, increased physical activity, and smoking cessation support
• Identify barriers to healthy behaviors and coach members toward realistic, sustainable health goals
• Utilize motivational interviewing skills to influence positive, sustained behavioral changes
• Maintain accurate and timely documentation of all member interactions
• Schedule follow-up appointments with yourself, program providers, or the member’s primary care provider as needed
• Connect members with the right resources within Devoted to address clinical or care coordination issues
• Coordinate multidisciplinary care with Devoted teams, including Specialty Care NPs, Clinical Pharmacists, Social Workers, Behavioral Health, Community Guides (financial assistance), Clinical Associates, and Outbound Guides
• Serve as the member’s primary point of contact throughout program enrollment, guiding them through the care journey
• Synchronize and communicate care plans with PCP or other community care providers
• Conduct outreach calls to members as needed
• Identify and close applicable Stars measure gaps during member visits to support quality and performance goals

Attributes to success

• Great communication skills — you have the desire and ability to listen and engage with our members in a virtual setting
• Basic understanding of hypertension (high blood pressure) and/or cardiovascular disease
• Influential with the ability to motivate and empower people to change
• Comfortable with multi-tasking (e.g., talking to member while simultaneously typing notes)
• Great organization and prioritization skills
• Independent and natural problem solver
• Self-reflective and have a can-do attitude
• Welcome change with embracing arms

Desired skills and experience

• Certified health coach required
• At least 2 years of work experience in longitudinal chronic disease management (e.g., primary care, specialty care, etc.)
• Spanish bilingual is highly desired

Pay

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Total Rewards

Our total rewards package includes:

• Employer-sponsored health, dental, and vision plans with low or no premiums
• Generous paid time off
• $100 monthly mobile or internet stipend
• Stock options for all employees
• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
• Parental leave program
• 401K program

Equal Opportunity Employer

We are committed to a diverse and vibrant workforce. At Devoted Health, we're on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That's why we're gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!