Cardiometabolic Resource & Referral Specialist – Center for Child Well-Being

About the Role

The Center for Child Well-Being, in collaboration with the Maternal-Fetal Care Center, seeks two full-time Cardiometabolic Resource and Referral Specialists to support pregnant and postpartum patients and the professionals who care for them by connecting callers with timely, accurate, and appropriate cardiometabolic and social-service resources throughout Missouri.

About the Center for Child Well-Being

The Center for Child Well-Being drives positive change for children and families through innovative programs, collaborative community partnerships, and strategic capacity building. Guided by our mission to improve outcomes for young children and their families, we envision a future where all children have a strong foundation for lifelong health. Working at the Center means being part of a passionate, collaborative team committed to impact. Staff are supported in their professional growth, empowered to contribute meaningfully, and engaged in work that is purpose-driven and community-centered.

About the Maternal-Fetal Care Center

The Maternal-Fetal Care Center provides comprehensive, multidisciplinary care for women with high-risk pregnancies through an academic practice committed to excellence in patient care, education, research, and innovation. The Center brings together Maternal-Fetal Medicine specialists and a broad network of multidisciplinary partners to provide coordinated care for complex maternal and fetal conditions.

Responsibilities

• Respond to resource and referral requests received by telephone, email, or other program channels and complete a focused assessment of each caller’s needs.
• Identify and connect patients, families, and healthcare professionals with cardiometabolic, maternal-health, and community resources, including services related to hypertension, diabetes, nutrition, medication access, transportation, insurance, behavioral or mental health, and social needs.
• Conduct follow-up with patients and families as necessary and indicated, providing responsive, respectful, and service-oriented support.
• Provide warm handoffs, follow-up, and problem-solving support for complex or difficult-to-place referrals while maintaining appropriate role boundaries.
• Develop and maintain accurate statewide resource information, with particular attention to availability, eligibility, waitlists, and access barriers in rural Missouri communities.
• Coordinate closely with the Maternal Health Access Project team and external partners.
• Document contacts, referrals, outcomes, and follow-up activities in program data systems and support reporting, quality-improvement, and evaluation activities.
• Participate in outreach, education, team meetings, and continuous improvement of referral workflows and resource tools.
• Protect confidential information and follow university, program, and applicable regulatory requirements.

Qualifications

• Master's degree in psychology, counseling, marriage and family therapy, or social work and relevant licensure (or eligible to be licensed within 12 months) within the State of Missouri.

Preferred Qualifications

• Experience in cardiometabolic and/or maternal health, particularly hypertension and diabetes management.
• Three years of related work experience.
• Current Missouri RN or LPN license.
• Familiarity with Missouri health and social-service systems, especially rural resources.
• Experience with resource navigation, care coordination, telephone-based support, electronic documentation, and interdisciplinary teamwork.
• Strong communication, organization, cultural responsiveness, and problem-solving skills.

Required Credential

Current Missouri licensure as a registered nurse (RN) or licensed practical nurse (LPN).

Schedule

Primarily 8:00 a.m.–5:00 p.m., Monday–Friday. This position requires some after-hours and weekend shifts to provide full coverage for our resource access hotline. Hours may shift on a weekly basis.

Pay

Salary Range: $60,000 - $65,000 annually

Benefits

This position is eligible for University benefits, including medical, dental, and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses.

Employment visa sponsorship is not available for this position.