Cardiac Rhythm Management - Sales Training Excellence Program

We are seeking a committed professional to join our team in a remote position. While this role is not located at a physical Medtronic site, the candidate must reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential. Candidates must be willing to relocate for training and after the completion of the three-year training period. Full-time sales roles are contingent upon the availability of open territories.

About the role

Build a foundation in Device Sales by providing Cardiac Rhythm Management (CRM) service and sales support in this training opportunity. CRM seeks candidates who will meet customer expectations by striving for reliability and quality in our products, processes, and systems through accountability, communication, and action. Medtronic offers award-winning programs to accelerate your development and growth, with opportunities to explore career paths as we expand.

We are seeking candidates passionate about breaking into medical sales and eager to bring their unique backgrounds and experiences to the role.

Program Overview

The Sales Training Excellence Program (STEP) is a paid two-to-three-year training program designed to provide candidates with a strong foundation in device sales, specifically focusing on Cardiac Rhythm Management.

• Year One: Intensive training and clinical aptitude development to build a deep understanding of products and their clinical applications.
• Year Two: Focus on the sales aspects of Cardiac Rhythm Management, equipping candidates with skills to excel in a sales environment.
• Year Three: Candidates will continue running patient cases and begin applying for open sales territories throughout the United States.

Candidates must be willing to relocate for training and after the three-year training period. Full-time sales roles depend on territory availability.

Responsibilities

• Technical Support:
  • Complete clinical and technical training.
  • Represent Medtronic during surgeries and implants to provide troubleshooting and technical assistance.
  • Provide technical support for device reprogramming, follow-ups, and troubleshooting in hospitals and clinics.
  • Provide on-call support for surgeries, device reprogramming, troubleshooting, and follow-up enrollments during evenings and weekends.
• Educational Support:
  • Educate physicians and allied healthcare professionals on technical matters related to Medtronic products and therapies.
  • Train allied healthcare professionals to conduct training for their personnel ("train the trainer").
• Sales Support:
  • Complete the sales training process.
  • During and after cases, complete documentation (e.g., implant registration, Salesforce.com, mStar) and follow-up calls (customer service).
  • Update sales representatives regarding cases and notify them of issues requiring follow-up.
  • Serve as an effective Medtronic representative to physicians and support staff regarding products, service, and support.
  • Manage inventories (consignment, trunk, district office, loaner products) and support rotation and delivery to optimize customer service.
  • Promote Carelink enrollments at the time of implants.
  • Request and obtain purchase orders after implants per district guidelines.
  • Conduct regular unsolicited calls to hospitals or clinics.
  • Maintain current knowledge of Medtronic therapies, programs, products, services, and competitive products.
  • Maintain open, effective communication with all Medtronic personnel and customers.
  • Handle sales responsibilities for specified accounts as assigned by the District Manager.
• Perform other related duties as assigned.

Requirements

• Must Have:
  • Bachelor’s degree.
  • 2+ years of sales experience.
• Nice to Have:
  • 3+ years of sales experience with a proven record of success.
  • Ability to work with diverse customers from varying backgrounds.

Physical Job Requirements

The physical demands described are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Frequent travel to customer clinics, hospitals, and offsite meetings.
• Regular mobility, including sitting, standing, and walking for up to eight or more hours per day.
• Available and willing to work and travel on weekends and evenings.
• Continuous verbal and written communication.
• Ability to transport product/equipment from car to hospital.
• Exposure to eye protection requirements, infectious disease, and radiation.
• Extensive travel (approximately 10% of the time).
• Must drive approximately 80% of the time within the assigned territory.
• Must have a valid driver’s license and active vehicle insurance policy; driving record will be reviewed.

For Baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.

Benefits

Medtronic offers a competitive salary and flexible benefits package designed to support employees at every career and life stage.

• Salary: $85,000 - $95,000 (USD) for U.S. locations (excluding Puerto Rico). This position is also eligible for a Sales Incentive Plan (SIP), offering significant incentive compensation for achieving or exceeding goals.
• Health and Wellness:
  • Health, dental, and vision insurance.
  • Health Savings Account (HSA) and Healthcare Flexible Spending Account (FSA).
  • Life insurance and long-term disability leave.
  • Dependent daycare spending account.
  • Tuition assistance/reimbursement.
  • Global well-being program (Simple Steps).
• Financial and Retirement:
  • Incentive plans and 401(k) plan with employer contribution and match.
  • Short-term disability.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program.
  • Non-qualified Retirement Plan Supplement (subject to IRS earning minimums).
  • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
• Time Off:
  • Paid time off and paid holidays.

Regular employees (non-temporary) working 20+ hours per week are eligible for the full benefits package. Temporary employees are eligible for paid sick time (as required by state law) and the Employee Stock Purchase Plan. Some benefits may not apply to workers in Puerto Rico.