Card Fraud Strategy - Vice President

Job Responsibilities

• Own and evolve 1st party card fraud strategies by translating ambiguous problems into clear hypotheses, analyses, and strategy changes.
• Monitor fraud performance, trends, and customer friction indicators to identify opportunities and quantify tradeoffs.
• Leverage internal and external data to improve detection, reduce false positives, and drive measurable business outcomes.
• Define and track success metrics to evaluate strategy effectiveness, operational impact, and customer experience outcomes.
• Partner with Product and Operations to design and implement end-to-end controls and scalable fraud capabilities.
• Execute strategy changes with disciplined governance, documentation, and control rigor.
• Establish operating rhythms to review performance, prioritize enhancements, and ensure sustained results.
• Communicate insights and recommendations through executive-ready narratives, presentations, and updates.
• Manage multiple priorities and deliver results under tight deadlines in a dynamic risk environment.
• Mentor and develop team members through coaching, feedback, and support on analytical work and execution.

Required Qualifications, Capabilities, And Skills

• Bachelor's or Master's degree
• Minimum 7 years of experience in strategic analytics, risk management, or data science
• Proficiency in SQL or SAS and experience working with large, complex datasets
• Strong analytical and problem-solving skills, including ability to identify patterns and root causes
• Strong written and verbal communication skills, including ability to create executive-level materials
• Proficiency in Microsoft Excel and PowerPoint
• Demonstrated ability to manage competing priorities and deliver high-quality outcomes under tight timelines
• Demonstrated ability to mentor others and support team development
• Demonstrated ability to build strong partnerships across teams and stakeholders

Preferred Qualifications, Capabilities, And Skills

• Experience in fraud risk, especially card fraud
• Experience designing or enhancing controls, monitoring, or operational workflows
• Interest in industry trends and applying best practices to improve controls and performance
• Experience partnering with product and operations teams to deliver strategy changes at scale