Car Wash Shift Leader - Closing Shifts

At EDGE Express Car Wash, we’re all about supporting your growth—both personally and professionally.

Pay

$15.00 - $17.50 per hour, depending on experience.

• Choose your pay date with Wagestream—withdraw up to 50% of your paycheck after every shift.
• Earn bi-weekly commissions and employee of the month bonus opportunities.

$16.00–$17.00/hr criteria: some previous leadership experience (shift lead, team captain); a stickler for following procedures; comes with prior sales experience (or EDGE-ucator cert for promotion).

$17.00–$18.00/hr criteria: 1+ year sales + leads teams of 5+. Must be able to assist in managing cars as they exit the tunnel and directing them to the lot and/or full-service and express details where available. Must be comfortable with upselling and selling memberships even on the lot.

Schedule

Open availability is always a plus. We are specifically looking for someone that can work closings (Monday - Friday 1PM - 9PM) with the occasional weekend. Full-time team members must work some weekends.

Working hours: 7:30 AM – 9:00 PM (shifts vary).

Benefits

• Free car washes.
• Free mental health and financial services and access to low-cost telehealth (less than $3 per paycheck).
• Access to dental, vision, disability, accident, and life insurance when working 20+ hours per week.
• Medical insurance for full-time team members.
• Pet insurance and discounts for as low as $11.75 per month.
• 401(k) with company match.
• Two weeks of paid time off including vacation days and sick leave.

About the role

As a Shift Leader, you'll be the reliable support our team counts on to keep operations smooth when managers aren't present. You'll assist with opening/closing procedures, guide team members through daily tasks, and help maintain our high standards for customer service and efficiency. This role is perfect for someone looking to grow into leadership—you'll develop valuable skills while ensuring every shift runs like clockwork.

Responsibilities

• Be the go-to person when managers aren't on site—keeping the team focused and operations running smoothly.
• Help open and close the location following all procedures.
• Keep the wash line moving efficiently while maintaining quality standards.
• Support sales by demonstrating proper membership pitch techniques.
• Train new team members on basic operations.
• Handle minor customer service issues and escalate when needed.
• Ensure safety and cleanliness standards are met.

Daily Routine:

• Opening/Closing Expert: Lead setup and shutdown procedures to ensure everything is ready for business or properly secured.
• Customer Champion: Greet customers warmly while keeping an eye out for membership opportunities during busy periods.
• Flow Master: Keep the wash line moving efficiently by directing traffic and assisting where needed.
• Standard Keeper: Help team members follow proper procedures while maintaining our quality and safety standards.

Requirements

• Someone who shows up on time, every time—reliability is key.
• 6+ months experience in customer service or retail.
• Basic leadership skills (even from school, sports, or other activities).
• Willingness to learn opening/closing procedures.
• Some weekend availability (our busiest times).
• Must be 18+ with ability to pass background check.
• New hires must complete EDGE-ucator certification within 60 days of hire.

Qualifications

• The dependable go-to—when the team needs help, you’re already stepping up.
• A natural with people—you make customers feel welcome and teammates feel supported.
• Quick on your feet—whether it’s a line of cars or a new task, you adapt fast.

Work Environment

• Fun, team-oriented atmosphere where your contributions are valued.
• Working outdoors, including the summer heat and the winter cold.
• Standing for long periods at one time—there's no chairs on the lot.
• Quickly assisting customers by jogging/running.
• Lifting, pushing or pulling 40lbs or more.

Career Growth

Opportunities for advancement and hands-on training to help you develop your skills. EDGE Express Car Wash promotes from within.

Positions available: Full-time or Part-time.