Car Wash Shift Leader

About the role

As a Shift Leader, you’ll be the reliable support our team counts on to keep operations smooth when managers aren’t present. You’ll assist with opening/closing procedures, guide team members through daily tasks, and help maintain our high standards for customer service and efficiency. This role is perfect for someone looking to grow into leadership—you’ll develop valuable skills while ensuring every shift runs like clockwork.

Responsibilities

• Be the go-to person when managers aren’t on site—keeping the team focused and operations running smoothly
• Help open and close the location following all procedures
• Keep the wash line moving efficiently while maintaining quality standards
• Support sales by demonstrating proper membership pitch techniques
• Train new team members on basic operations
• Handle minor customer service issues and escalate when needed
• Ensure safety and cleanliness standards are met

Daily Routine

• Opening/Closing Expert: Lead setup and shutdown procedures to ensure everything is ready for business or properly secured.
• Customer Champion: Greet customers warmly while keeping an eye out for membership opportunities during busy periods.
• Flow Master: Keep the wash line moving efficiently by directing traffic and assisting where needed.
• Standard Keeper: Help team members follow proper procedures while maintaining our quality and safety standards.

Requirements

• Someone who shows up on time, every time—reliability is key!
• 6+ months experience in customer service or retail
• Basic leadership skills (even from school, sports, or other activities)
• Willingness to learn opening/closing procedures
• Some weekend availability (our busiest times!)
• Must be 18+ with ability to pass background check

Pay

Pay range: $16.00 – $17.50 per hour, depending on experience.

Benefits

• Flexible pay: choose your pay date; withdraw up to 50% of your paycheck after every shift via Wagestream
• Bonus opportunities: bi-weekly commissions and employee of the month bonuses
• Perks and freebies: free car washes; free mental health and financial services; low-cost telehealth (less than $3 per paycheck)
• Health benefits: dental, vision, disability, accident, and life insurance when working 20+ hours per week
• Medical insurance for full-time team members
• Pet insurance and discounts for as low as $11.75 per month
• 401(k) with company match
• Paid time off: two weeks including vacation days and sick leave
• Career growth: opportunities for advancement and hands-on training

Who You Are

• The dependable go-to—when the team needs help, you’re already stepping up
• A natural with people—you make customers feel welcome and teammates feel supported
• Quick on your feet—whether it’s a line of cars or a new task, you adapt fast