Car Wash General Manager

Responsibilities

• Lead, coach, and develop a team committed to delivering exceptional customer experiences
• Oversee the hiring, onboarding, and training of new employees
• Supervise and coordinate daily car wash operations including staff scheduling and workflow management
• Ensure the facility is clean, well-maintained, and guest-ready at all times
• Communicate effectively with the maintenance team to minimize downtime and maintain optimal equipment performance
• Aid in the development of annual budgets, including revenue targets and operating expenses
• Maintain accurate operational and financial records
• Provide ongoing coaching, performance evaluations, and constructive feedback to staff
• Develop and implement training programs that strengthen employee skills and promote a motivating workplace culture
• Handle customer inquiries, concerns, and complaints professionally and promptly
• Implement strategies that enhance customer satisfaction and build loyalty
• Ensure compliance with local, state, and federal regulations, including environmental, health, and safety standards
• Stay up to date on industry trends, best practices, and emerging technologies within the car wash industry

Requirements

• GM experience preferred but not required
• Proven leadership and team coaching ability
• Strong communication and problem-solving skills
• Comfortable working with performance metrics and sales goals
• Experience managing labor schedules and daily operations
• Financial accountability and cash handling experience
• Ability to lead with a champion mindset and motivate a team to achieve results
• Ability to work in a fast-paced environment and make decisions under pressure

Qualifications

We are looking for a world-class leader who thrives in a fast-paced environment, takes initiative, leads with respect, and is committed to excellence in both team development and customer service.

Benefits

• Paid Time Off (PTO) after 90 days
• Medical, Dental, and Vision Insurance
• 401(k)

Pay

$80,000.00 - $130,000.00 annually (based on performance)

Schedule

Full time position requiring open availability including evenings and weekends