Car Wash Assistant Manager - FT-3005
FullSpeed Automotive · Lufkin, TX · 1 mo ago
OTHRFull-time
About the Role
The Assistant Manager supports senior leadership at a FullSpeed Automotive facility to uphold the highest operational standards and deliver an excellent customer experience. This role helps meet customer service expectations, achieve sales goals, control costs, manage profitability, train technically proficient team members, maintain workplace safety and maintenance standards, and foster a culture of teamwork and service.
Responsibilities
- Engage customers by building relationships that make them feel like guests.
- Attract and manage local fleet businesses while caring for local customers.
- Meet or exceed daily sales goals by completing accurate vehicle health checks and using FSA tool systems.
- Complete computerized work schedules, performance plans, and opening/closing procedures efficiently.
- Assist in overseeing daily operations, service bay organization, store readiness, and inventory management.
- Act as a go‑getter, delivering results and continuously seeking ways to improve for customers and the team.
- Utilize company computer systems proficiently.
- Maintain Pit Crew certification (internal candidates).
- Communicate professionally and respectfully with customers and team members.
- Apply strong logical thinking, business acumen, and mathematical sense.
- Deliver exceptional customer experiences with honesty, humility, and integrity.
- Adapt to the constantly changing demands of the automotive service industry.
- Implement and maintain safety protocols, ensuring compliance with OSHA standards and conducting regular safety inspections.
- Monitor and enforce security measures to protect company assets, customer vehicles, and the facility.
- Ensure compliance with safety, environmental, and employment standards in accordance with local and national regulations.
Qualifications
- At least 1 full year of automotive retail leadership experience, including leading and training people.
- Valid driver’s license.
- Successful completion of a background check.
- Ability to lift over 40 pounds regularly.
- Physical ability to bend, reach, and stand for extended periods.
- State inspector or emissions certification is a plus.
- Ability to perform mechanical tasks as assigned (highly preferred).
Benefits
- Medical, dental, and vision insurance
- Short‑term and long‑term disability coverage
- Employer‑paid life insurance
- Paid time off
- 401(k) with employer match
- Bonus plan
- Employee discount program
- Growth opportunities