Car Wash Assistant Manager
About the role
Splash In, part of the Wills Group family, is a Great Place to Work Certified™ and one of Fortune's Best Workplaces in Retail™. As a leader in convenience retail, fuels marketing, and real estate, we’ve been keeping lives in motion since 1926. Our car washes use cutting-edge water reclamation technologies and eco-friendly products, reflecting our commitment to environmental stewardship. We’re making a splash in the car wash industry and looking for a Tunnel Car Wash Assistant Manager to join our growing team.
Responsibilities
As our Tunnel Car Wash Assistant Manager, you’ll help lead daily operations while working alongside an energetic team to deliver exceptional customer experiences.
- Oversee daily operations including task execution, membership sales, and facility cleanliness.
- Ensure equipment reliability through routine maintenance and timely repairs.
- Build a positive team environment and train team members in sales and operations.
- Resolve customer concerns and maintain high satisfaction ratings.
- Drive membership and wash sales through strong customer engagement and sales strategies.
- Monitor revenue, expenses, and margins while identifying opportunities for improvement.
- Utilize and train the team on POS systems and operational software.
Qualifications
High school diploma -or- ability to complete employer-paid GED program required; associate or bachelor’s degree preferred. 1–2 years of supervisory experience in car wash, hospitality, sales, and/or retail operations. Technical skills in HVAC, plumbing, electrical, or car wash equipment maintenance are a plus. Comfort using POS systems, computers, and operational software. Flexibility to work weekends,