Car Wash Assistant Manager

About the role

The Impact You'll Make As our Assistant General Manager, you’ll be the right hand to the General Manager, ensuring smooth daily operations, motivating a high-energy team, and delivering a customer experience that keeps people coming back. You’ll play a key role in growing our business, developing our staff, and making sure every car — and every customer — leaves better than when they arrived.

Responsibilities

• Help support daily operations, from opening procedures to closing checklists, ensuring everything runs like clockwork.
• Maintain a strong emphasis on providing an exceptional customer service experience for our guests.
• Greet customers with energy and enthusiasm, creating a welcoming first impression.
• Promote and sell unlimited wash memberships, gift cards, and service upgrades.
• Educate customers on the benefits of different wash packages and add-ons.
• Meet and exceed monthly sales targets while maintaining excellent customer service.
• Lead, coach, and inspire a team of CSR's and shift leaders to deliver top-tier service.
• Handle customer feedback with professionalism, turning challenges into opportunities for loyalty.
• Monitor equipment performance and coordinate with maintenance teams to keep our wash running at peak efficiency.

Requirements

• 2+ years of leadership or supervisory experience, ideally in sales, retail, hospitality, or automotive services.
• A customer-first mindset and a passion for delivering memorable service.
• Strong people skills — you know how to motivate, coach, and build a positive team culture.
• Goal-oriented mindset!
• A team player attitude and a genuine desire to help customers.
• Strong problem-solving and staying calm under pressure.
• Basic mechanical aptitude or willingness to learn car wash equipment operations.
• The ability to work outdoors in various weather conditions.
• The ability to stand for long periods of time.
• The ability to lift 50 lbs.
• The ability to travel for training and development purposes.
• The ability to work a minimum of 40 hours per week.

Benefits

• Competitive pay starting at $21-$23 per hour + uncapped commission for sales — your effort directly impacts your earnings.
• Health, dental, and vision insurance options.
• 401k match after 6 months of employment.
• Free unlimited car washes + employee discount on gas.
• Ongoing leadership training and career growth opportunities — we promote from within.

Pay

Competitive pay starting at $21-$23 per hour + uncapped commission for sales — your effort directly impacts your earnings.

Schedule

The ability to work a minimum of 40 hours per week.