Captive Client Leader

About the role

Are you a client leader who turns strong relationships into long‑term strategic value? Do you thrive in complex client environments where success depends on judgment, influence, and cross‑functional collaboration? Join us to help clients make better captive and risk financing decisions! This is a hybrid role with the flexibility to work virtually and from our Burlington, Vermont office, in line with Aon’s U.S. smart working policy.

Responsibilities

• Leading strategic client engagement for a portfolio of captive clients, acting as the primary relationship lead for senior executives
• Running annual account planning discussions aligned to client priorities, service requirements, and commercial objectives
• Coordinating strategy check‑ins with subject matter experts to provide external perspectives, market insight, and forward‑looking recommendations
• Reviewing stewardship reports, performance data, and service metrics to find opportunities for improvement and additional value creation
• Orchestrating internal teams across domiciles, Global Capability Centres, and wider Aon businesses to deliver integrated client outcomes
• Finding opportunities to strengthen client relationships, improve account profitability, and expand relevant Aon services
• Translating technical, financial, and performance information into clear client narratives and actionable recommendations
• Coaching and supporting more junior colleagues to strengthen client leadership capability and consistency of service delivery
• Maintaining delivery discipline across service schedules, governance commitments, and regulatory requirements

Skills

• Demonstrated advisory client engagement, building deep understanding of client priorities, challenges, and risk financing objectives and operating as a trusted advisor
• Strong strategic and commercial thinking, connecting client strategies, commercial opportunities, and Aon capabilities to create measurable value and support profitable growth
• Confirmed ability to orchestrate expertise across a matrixed organization, influencing without formal authority and aligning teams around shared client objectives
• Track record of owning client service delivery, managing service schedules and stewardship activity, and maintaining high standards of execution and governance
• Excellent communication skills, with the ability to turn technical information, market insight, and performance data into compelling narratives for senior collaborators
• Comfort operating in ambiguous or evolving situations, with sound judgment, learning agility, and the ability to draw on specialist expertise when needed
• Experience leading, coaching, or mentoring colleagues to build capability and consistent client leadership standards across teams
• Bachelor’s degree or equivalent experience in business, finance, risk management, or a related field

Benefits

• Comprehensive benefits package
• Inclusive workforce and agile environment supporting wellbeing and work/life balance
• Two “Global Wellbeing Days” each year
• Variety of working style solutions
• Continuous learning culture
• 401(k) savings plan with employer contributions
• Employee stock purchase plan
• Consideration for long‑term incentive awards at Aon’s discretion
• Medical, dental and vision insurance
• Various types of leaves of absence, paid time off including 12 paid holidays per calendar year
• 15 days of paid vacation per year
• Paid sick leave as provided under state and local paid sick leave laws
• Short‑term disability and optional long‑term disability
• Health savings account
• Health care and dependent care reimbursement accounts
• Employee and dependent life insurance and supplemental life and AD&D insurance
• Optional personal insurance policies
• Adoption assistance
• Tuition assistance
• Commuter benefits
• Employee assistance program that includes free counseling sessions

Pay

The salary range for this position (intended for U.S. applicants) is $150,000 to $200,00 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary.

Schedule

Hybrid role with the flexibility to work virtually and from the Burlington, Vermont office, in line with Aon’s U.S. smart working policy.