CAPTAIN, CATERING (FULL TIME)

Location: Catering at WWU, 563 High Street, Bellingham, WA 98225

Job Summary

Coordinates catering staff schedules to ensure all functions are delivered, served and cleared in a timely fashion. Prepares and serves food at scheduled functions under the supervision of the Catering Director. May drive a truck to deliver food and beverages to catered functions.

Essential Duties and Responsibilities

• Determines workload requirements from catering orders.
• Meets with function group leaders to discuss setup arrangements; addresses last‑minute changes and resolves problems.
• Interacts with customers and resolves complaints in a service‑oriented manner.
• Demonstrates complete understanding of menu items.
• Instructs staff on work expectations for catered functions.
• Helps staff set up rooms to desired specifications.
• Assembles and delivers food and supplies to scheduled locations.
• Serves food and beverages to guests.
• Returns food, beverages, serving equipment and utensils to catering facility.
• Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards.
• Maintains sanitation and orderliness of all equipment, supplies and utensils.
• Ensures proper food preparation by following approved recipes and production standards.
• Performs other duties as assigned.

Qualifications

• Prior experience in catering or customer service setting, leading events, staff supervisory roles, etc.
• A valid driver’s license may be required.
• Must possess or be able to obtain a valid food handler’s permit and/or alcohol server’s permit where required by state law.

Pay

Fixed Pay Rate: $23.13 per hour

Schedule

Full‑time; shifts may vary based on event schedule.

Benefits

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits (Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, Choice Auto and Home Program)
• Medical, Dental, Vision (full‑time only)
• Life Insurance/AD&D (full‑time only)
• Disability Insurance (full‑time only)
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid and/or unpaid time off in accordance with applicable federal, state, and local laws