CAPPS Financials Tower Analyst

Job Summary

Serve as part of the Fiscal Management Statewide Fiscal Systems team for the Centralized Accounting and Payroll/Personnel System (CAPPS) Program, including HR/Payroll, Financials, STARR, and related systems. Provide support and expertise to a large network of Texas state agencies, leveraging extensive knowledge of Texas public sector policies and requirements.

System Configuration & Maintenance

• Perform and oversee system configuration changes and support batch job processes (e.g., Run My Jobs/RMJ).

Technical Expertise

• Utilize advanced technical skills with App Designer, Integration Broker, SQR/SQL, BI Publisher, SAP Business Objects, and related tools to fulfill functional duties.

Security & Compliance

• Apply security best practices, NIST standards, and multi-tenancy principles to statewide ERP systems.

Public Sector Experience

• Provide support and expertise to a large network of Texas state agencies.

Strategic Planning & Roadmap Management

• Develop and manage strategic roadmaps by integrating planning, functional insights, and cross-functional communication.

Support Tools Utilization

• Use tools such as PUM, Fluid, and Elastic Search for support and troubleshooting.

Project & Incident Management

• Conduct functional project management activities, provide Tier 2 Service Desk support, coordinate with Tier 3 Managed Services vendors, and manage Priority 1 and 2 incidents within the Major Incident Management (MIM) process.

Disaster Recovery & Audit Support

• Participate in Disaster Recovery exercises and support audits and open records requests by gathering and presenting relevant data.

Executive Communication

• Prepare and deliver executive-level presentations and reports.

Contractual & Vendor Management

• Interpret contractual language, integrate requirements into workflows, and ensure vendor compliance with contracts.

PeopleSoft FSCM Expertise

• Provide expert support for the CAPPS Financials tower in PeopleSoft FSCM version 9.2, including the General Ledger and other core and non-core modules (Purchasing, Accounts Payable/Receivable, Billing, Inventory, Project Costing, Strategic Sourcing, Travel & Expense).

Process Coordination

• Plan and coordinate the Fiscal Year Process at a statewide level.

Requirements Development

• Gather requirements, analyze, design, develop, test, and implement components for statewide systems (CAPPS, TINS, SPA, USAS).

Accessibility Compliance

• Prepare materials compliant with WCAG 2.1 standards for accessibility.

ITIL Principles

• Apply ITIL principles and practices for IT Service Management (ITSM) and IT Asset Management (ITAM) to align IT services with business needs.

Continuous Learning

• Adapt to and integrate new systems and platforms (e.g., CGI Advantage) as required.