Capital Markets Business Analyst

Infosys Digital Experience (DX) powers businesses across the entire customer experience journey by re-imagining, creating, and delivering integrated and personalized experiences. We specialize in creating human-centered digital platforms that help enterprises stay relevant by transforming business models, future-proofing operations, and bringing agility and responsiveness.

About the role

As a Domain Consultant 2, you will analyze client business processes to identify optimization opportunities and align them with industry-specific standards and best practices. You will facilitate benchmarking studies, collaborate with technical teams, and document system customizations and configurations. Your role includes conducting in-depth research on third-party products, coordinating solution implementation, and supporting the development and maintenance of SOPs to ensure system stability and performance post-implementation.

Responsibilities

• Analyze client business processes to identify optimization opportunities and align them with industry-specific standards and best practices.
• Facilitate benchmarking studies, working with stakeholders to align solution performance with industry standards and domain-specific insights.
• Collaborate with technical teams and document system customizations and configurations, drafting standard operating procedures and workflows that align with functional requirements of the relevant sector.
• Conduct in-depth research on third-party products within the domain, providing comparative analysis of features, costs, and scalability.
• Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs to ensure system stability and performance post-implementation.
• Gather business requirements by effectively coordinating activities between business users, developers, and managers.
• Develop use cases, functional specifications, and test cases.
• Ensure test coverage and complete documentation for each software release.
• Handle release weekend support and production support.

Requirements

• Experience with Information Technology.
• Experience in Capital Markets Domain with Data Analysis, Data Mapping, SQL, and Jira.
• Strong analytical and coordination skills with a focus on process optimization.
• Ability to create detailed process maps and technical documentation with domain specialization.
• Proactive approach to conducting benchmarking studies and product research.
• Familiarity with system implementation, configuration, and maintenance.
• Effective collaboration and communication abilities with cross-functional teams.
• Manage projects on a monthly software release cycle with minimal supervision.
• Financial Jira experience and Financial Market Domain knowledge.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Extensive travel required.
• Ability to sit and work at a computer for extended periods.
• Ability to communicate by telephone, email, or face-to-face.

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Benefits

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off