Cape Verdean Creole Court Interpreter - Suffolk County

About the Role

The Massachusetts Trial Court Language Access and Court Records Department is seeking a Cape Verdean Court Interpreter to provide interpretation and translation services to Limited English Proficient (LEP) individuals involved in court events, programs, and services, according to G.L. c. 221C: Court Interpreters for the Trial Court and the Office of Language Access Standards and Procedures of 2021. This position works under the supervision of the Senior Manager of the Office of Language Access (OLA) and the Regional Coordinator for the interpreter's region.

Responsibilities

• Provides consecutive interpretation, simultaneous interpretation, sight translation, and translation in person or in remote proceedings for all court users
• Interprets accurately and completely for LEP individuals, and parties without editing or summarizing
• Performs assignments from and reports issues to the Regional Coordinator
• Submits monthly service records of all court events that were not entered into MassCourts
• Travels for service in various court departmental divisions
• May serve on the OLA Translation Committee
• Performs other duties as required

Qualifications

• Bachelor's Degree from an accredited college or university
• Three (3) years of related work experience
• Must have a valid Massachusetts Driver's License or possess or have access to other reliable methods of transportation
• Equivalent combinations of education and experience will be considered for meeting minimum qualifications

Certification Requirements

• NCSC Interpreter Certification is preferred
• New hires are required to either have the NCSC Interpreter Certification or successfully complete the NCSC Interpreter Certification program during the first 3 years of employment
• Failure to pass the written and oral certification examinations during the first 3 years of employment shall result in separation from employment

Skills & Knowledge

• Modern office equipment and technology including computers and applicable software
• Departmental and court policies and procedures
• Court terminology and decorum
• Legal terminology
• Interpretation best practices
• Data collection and entry
• Organization and time management
• Interpretation and translation
• Leadership
• Ability to establish effective working relationships with others
• Ability to prepare clear and accurate reports
• Ability to maintain appropriate records
• Ability to maintain confidentiality of information
• Ability to communicate effectively, both orally and in writing
• Ability to work independently and follow oral and written instructions
• Ability to listen with precision and render an accurate interpretation
• Ability to retrieve case information from different sources

Competencies

• Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court
• Mission Driven: Fully committed to fulfilling the Trial Court and associated Departmental missions
• Professional Development: Committed to participating in ongoing Trial Court training and educational offerings
• Customer Service: Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public
• Applied Knowledge: Demonstrates language proficiency, interpreter skills, and understands court policy and procedure
• Problem Solving: Accurately assesses interpreter problems in the Trial Court and recommends and facilitates appropriate solutions
• Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds
• Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals

Pay & Schedule

• Salary: $84,353.62
• Full-time position
• Shift: Day

Working Conditions

• Work is frequently performed in office or similar indoor environments
• Work may be performed in person in the court or other locations where the court has business, or remotely over video or teleconference
• Ability to travel to court locations within an assigned region
• Physical Demands: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body
• This position may serve as a lead worker to others