Capacity Procurement Representative - ICS

Job Summary

About the role

The Capacity Procurement Representative negotiates rates to meet load expectations while ensuring optimal margins. They also market the J.B. Hunt Carrier360 platform to carriers to increase efficiency and freight movement visibility.

Responsibilities

• Negotiate with carriers for the optimal purchase rate to meet revenue and profit margin goals
• Act as liaison between internal business stakeholders and carriers
• Manage all freight in transit by obtaining updates from carriers to accurately monitor movement and ensure on time pickup and delivery
• Utilize the Carrier360 Platform to tender loads and maintain accurate records of shipments and customer details
• Proactively communicate service failures to internal support teams to minimize cost and operational inefficiencies
• Partner with internal teams to promote best in class service and ensure safety
• Leverage the Carrier360 platform with carrier base to increase efficiency and automation
• Verify authenticity of carriers and tracking prior to scheduled pickup
• Remain current on supply chain information to gain understanding of market trends and optimize negotiation tactics
• Understand customer service expectations to provide value with transportation solutions and updates in an urgent manner

Qualifications

• High School Diploma/GED with up to 1 year experience in transportation/logistics, business administration, account management, and/or equivalent military experience
• Ability to work across multiple shifts including nights and/or weekends if needed
• Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
• Strong professional communication skills applied internally and externally
• Proven experience in establishing and maintaining healthy working relationships
• Ability to process information with high levels of accuracy
• Accurately analyze situations and reach productive decisions based on informed judgment
• Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)
• Ability to manage multiple competing priorities
• Ability to adapt to a dynamic work environment and shifting priorities and directives
• Experience in holding people accountable and conducting difficult conversations
• Ability to perform in a stressful and high-pressure work environment

Preferred Qualifications

• Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field

Education

• Bachelors: Business Administration/Management
• Bachelors: Logistics Management
• Bachelors: Supply Chain Management
• Bachelors: Transportation Logistics
• GED (Required)
• High School (Required)

Work Experience

• Business Administration
• Customer Service/Account Manager
• Transportation/Logistics

Certifications

• Not specified