Capacity Portfolio Representative – Full Time Roles Starting Spring/Summer 2027
C.H. Robinson · Atlanta, GA · 1 mo ago
$25.48–$31.25/hrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, duplicate lines, application instructions, EEO, etc. Keep all substantive info.
We need to parse the posting.
Key parts:
- Intro: "Do you enjoy creating new relationships? Are you a self-starter who thrives in a fast-paced, entrepreneurial environment? If so, our Capacity Portfolio Representative position might be the perfect fit for you! As a Capacity Portfolio Representative, you’ll blend inside sales, account management, and operations to grow and manage a portfolio of carriers. Your mission will be to deliver exceptional service by collaborating with trucking company owners, dispatchers, and drivers, ensuring the right truck is matched with the right shipment at the perfect time and price. If you’re driven by creating connections, solving challenges, and solving challenges, and exceeding customer expectations, this role is for you. You’ll sharpen your sales skills and move fast to meet customers' supply chain challenges and business needs. The relationships you develop with carriers will fuel their success—and your own! So, what can we do for you? We believe that when you achieve, we succeed. Our commitment to your success starts on day one with a dynamic and comprehensive onboarding program designed to jumpstart your knowledge of the industry and C.H. Robinson’s systems and processes. You’ll benefit from top-tier training, continuous development, and a supportive team culture that empowers you to excel."
That's about the role and maybe benefits? It's more about onboarding, training, culture. Could be "About the role" or "Responsibilities"? Actually responsibilities are later.
Then: "Let’s talk money… We offer our Capacity Portfolio Representatives a competitive base salary, with opportunities to earn monthly bonuses based on stellar performance. Your drive and results will directly shape your financial success."
That's Pay.
Then: "Flexibility for your wellbeing At C.H. Robinson we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role you will engage with peers in-office four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy."
That's Schedule.
Then bullet list of duties: "On your next adventure, you’ll…" then list items each starting with verb. Those are responsibilities.
Then: "Deliver Exceptional Customer Service" etc. Actually after the bullet list, there are sections: "Deliver Exceptional Customer Service", "Execute Process Efficiency". Those are also responsibilities.
Then: "You’re a great fit if you have: High School Diploma or GED equivalent Even better if you: ..." That's Requirements/Qualifications.
Then: "We value an environment where you can grow by challenging yourself and are supported with the potential for internal promotion – within Sales, Global Forwarding, Operations, Account Management or other areas – so you can discover new interests, develop your strengths, and reach your life goals." That's maybe Benefits? Actually it's about career growth, could be part of Benefits or maybe "Opportunities". But we have Benefits section later.
Then: "Compensation Range $25.48 - $31.25 The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation." That's Pay details.
Then: "Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!" That's encouraging application, maybe not needed.
Then: "Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer..." That's EEO boilerplate, remove.
Then: "Benefits Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: Three medical plans which include Prescription drug coverage Enhanced Fertility benefits Flexible Spending Accounts Health Savings Account (including employer contribution) Dental and Vision Basic and Supplemental Life Insurance Short-Term and Long-Term Disability Paid observed holidays 2 paid floating holidays for U.S. hourly employees Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada Paid parental leave Paid time off to volunteer in your community Charitable Giving Match Program 401(k) with 6% company matching Employee Stock Purchase Plan Plus a broad range of career development, networking, and team-building opportunities Learn more about our benefit offerings on our BENEFITS & WELLBEING page"
That's Benefits.
We need to produce sections: About the role (intro), Responsibilities (list of duties), Requirements/Qualifications (maybe combine), Skills (maybe from "Even better if you:" includes skills), Benefits, Pay, Schedule.
We must not repeat job title as heading. No Job ID.
We must not include filler sections like "Pay" if not specific; we have specific pay range and base salary info, so include Pay.
Schedule: we have in-office four days, remote one day.
Benefits: we have list.
Responsibilities: we have bullet list and sub-sections.
Requirements: "You’re a great fit if you have: High School Diploma or GED equivalent Even better if you: ..." So we can have Requirements (minimum) and Preferred Qualifications (or Skills). But we can combine into Requirements and Skills sections.
We need to use
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, duplicate lines, application instructions, EEO, etc. Keep all substantive info.
We need to parse the posting.
Key parts:
- Intro: "Do you enjoy creating new relationships? Are you a self-starter who thrives in a fast-paced, entrepreneurial environment? If so, our Capacity Portfolio Representative position might be the perfect fit for you! As a Capacity Portfolio Representative, you’ll blend inside sales, account management, and operations to grow and manage a portfolio of carriers. Your mission will be to deliver exceptional service by collaborating with trucking company owners, dispatchers, and drivers, ensuring the right truck is matched with the right shipment at the perfect time and price. If you’re driven by creating connections, solving challenges, and solving challenges, and exceeding customer expectations, this role is for you. You’ll sharpen your sales skills and move fast to meet customers' supply chain challenges and business needs. The relationships you develop with carriers will fuel their success—and your own! So, what can we do for you? We believe that when you achieve, we succeed. Our commitment to your success starts on day one with a dynamic and comprehensive onboarding program designed to jumpstart your knowledge of the industry and C.H. Robinson’s systems and processes. You’ll benefit from top-tier training, continuous development, and a supportive team culture that empowers you to excel."
That's about the role and maybe benefits? It's more about onboarding, training, culture. Could be "About the role" or "Responsibilities"? Actually responsibilities are later.
Then: "Let’s talk money… We offer our Capacity Portfolio Representatives a competitive base salary, with opportunities to earn monthly bonuses based on stellar performance. Your drive and results will directly shape your financial success."
That's Pay.
Then: "Flexibility for your wellbeing At C.H. Robinson we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role you will engage with peers in-office four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy."
That's Schedule.
Then bullet list of duties: "On your next adventure, you’ll…" then list items each starting with verb. Those are responsibilities.
Then: "Deliver Exceptional Customer Service" etc. Actually after the bullet list, there are sections: "Deliver Exceptional Customer Service", "Execute Process Efficiency". Those are also responsibilities.
Then: "You’re a great fit if you have: High School Diploma or GED equivalent Even better if you: ..." That's Requirements/Qualifications.
Then: "We value an environment where you can grow by challenging yourself and are supported with the potential for internal promotion – within Sales, Global Forwarding, Operations, Account Management or other areas – so you can discover new interests, develop your strengths, and reach your life goals." That's maybe Benefits? Actually it's about career growth, could be part of Benefits or maybe "Opportunities". But we have Benefits section later.
Then: "Compensation Range $25.48 - $31.25 The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation." That's Pay details.
Then: "Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!" That's encouraging application, maybe not needed.
Then: "Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer..." That's EEO boilerplate, remove.
Then: "Benefits Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: Three medical plans which include Prescription drug coverage Enhanced Fertility benefits Flexible Spending Accounts Health Savings Account (including employer contribution) Dental and Vision Basic and Supplemental Life Insurance Short-Term and Long-Term Disability Paid observed holidays 2 paid floating holidays for U.S. hourly employees Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada Paid parental leave Paid time off to volunteer in your community Charitable Giving Match Program 401(k) with 6% company matching Employee Stock Purchase Plan Plus a broad range of career development, networking, and team-building opportunities Learn more about our benefit offerings on our BENEFITS & WELLBEING page"
That's Benefits.
We need to produce sections: About the role (intro), Responsibilities (list of duties), Requirements/Qualifications (maybe combine), Skills (maybe from "Even better if you:" includes skills), Benefits, Pay, Schedule.
We must not repeat job title as heading. No Job ID.
We must not include filler sections like "Pay" if not specific; we have specific pay range and base salary info, so include Pay.
Schedule: we have in-office four days, remote one day.
Benefits: we have list.
Responsibilities: we have bullet list and sub-sections.
Requirements: "You’re a great fit if you have: High School Diploma or GED equivalent Even better if you: ..." So we can have Requirements (minimum) and Preferred Qualifications (or Skills). But we can combine into Requirements and Skills sections.
We need to use for section headings. Use - for any list of duties/requirements/benefits, and
for prose.
We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all details from the posting, but we can format them.
We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove repeated lines like "We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience." (appears twice). Remove that.
Also remove "Questioning if you meet the mark? ..." maybe that's encouraging application; could be considered application instruction? It's encouraging to apply; maybe remove as it's application encouragement. Safer to remove.
Remove "Equal Opportunity ..." entirely.
Remove "Learn more about our benefit offerings on our BENEFITS & WELLBEING page" maybe keep as part of benefits? It's a reference; could be considered boilerplate but it's part of benefits description. Might keep but it's a link; we can keep as prose.
We must not include any markdown fences.
Now craft HTML.
Structure:
About the role
... intro paragraph(s) ...
Maybe split into two paragraphs: first motivational sentences, then mission, then onboarding etc.
We need to preserve all substantive info: The intro includes many sentences. Let's capture them.
Intro text:
"Do you enjoy creating new relationships? Are you a self-starter who thrives in a fast-paced, entrepreneurial environment? If so, our Capacity Portfolio Representative position might be the perfect fit for you! As a Capacity Portfolio Representative, you’ll blend inside sales, account management, and operations to grow and manage a portfolio of carriers. Your mission will be to deliver exceptional service by collaborating with trucking company owners, dispatchers, and drivers, ensuring the right truck is matched with the right shipment at the perfect time and price. If you’re driven by creating connections, solving challenges, and exceeding customer expectations, this role is for you. You’ll sharpen your sales skills and move fast to meet customers' supply chain challenges and business needs. The relationships you develop with carriers will fuel their success—and your own! So, what can we do for you? We believe that when you achieve, we succeed. Our commitment to your success starts on day one with a dynamic and comprehensive onboarding program designed to jumpstart your knowledge of the industry and C.H. Robinson’s systems and processes. You’ll benefit from top-tier training, continuous development, and a supportive team culture that empowers you to excel."
That's all.
Now Responsibilities: we have bullet list starting with "On your next adventure, you’ll…" then items:
- Establish and maintain carrier relationships through lead generation, cold calling, and referrals
- Learn about carriers’ business goals, preferences, and capabilities to maximize relationships and satisfaction
- Monitor account activity, identify inactive or underutilized accounts, and take action to reactivate them
- Leverage technology such as automated booking products, C.H. Robinson’s carrier website, and mobile apps to enhance carrier satisfaction and efficiency
- Support Capacity Procurement
- Analyze freight market trends, seasonality, and supply-demand factors to make informed pricing decisions
- Use capacity analysis and internal costing tools to guide your buying and negotiating strategies
- Proactively post, negotiate, and secure available capacity to meet customer needs
- Deliver Exceptional Customer Service
- Provide outstanding service by addressing carrier issues promptly and implementing effective solutions
- Regularly review and act on carrier feedback to improve service
- Identify and recommend the best payment solutions for each carrier based on their needs
- Assist carriers with cash advances and resolve payable issues to ensure smooth operations
- Execute Process Efficiency
- Collaborate with internal teams on shipment updates, problem resolution, and operational execution
- Maintain accurate transit load visibility and reinforce on-time pickup and delivery expectations
- Identify root causes of issues and implement solutions to enhance performance
We need to format as - . For sub-items, we could nest
inside - . That's okay.
Now Requirements: "You’re a great fit if you have: High School Diploma or GED equivalent Even better if you: Value a diverse and inclusive work environment Hold a Bachelor’s degree from an accredited college or university Have experience using customer perspective to guide decisions and actions Can persuade, motivate, influence, and negotiate with others Display strong decision-making, multi-tasking, communication and interpersonal skills Enjoy solutions driven work by leveraging appropriate tools to evaluate and make recommendations"
We can split: Requirements (minimum) = High School Diploma or GED equivalent. Preferred qualifications = the list after "Even better if you:".
We could have a section "Requirements" with
- High School Diploma or GED equivalent
. And a section "Preferred Qualifications" or "Skills". But we have a separate Skills section maybe.
The instructions: Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Requirements and Qualifications separate, but we can combine if needed. However we have both Requirements (minimum) and Qualifications (preferred). Could make Requirements for minimum, Qualifications for preferred. Or we could have Skills separate.
The "Even better if you:" list includes both qualifications and skills. Could treat as Qualifications.
We also have "We value an environment where you can grow by challenging yourself and are supported with the potential for internal promotion – within Sales, Global Forwarding, Operations, Account Management or other areas – so you can discover new interests, develop your strengths, and reach your life goals." That's more about career development; could be part of Benefits or maybe a separate section like "Growth Opportunities". But we don't have a heading for that; we could include under Benefits as part of benefits (career development). The Benefits section already includes career
- for any list of duties/requirements/benefits, and
for prose. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all details from the posting, but we can format them. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove repeated lines like "We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience." (appears twice). Remove that. Also remove "Questioning if you meet the mark? ..." maybe that's encouraging application; could be considered application instruction? It's encouraging to apply; maybe remove as it's application encouragement. Safer to remove. Remove "Equal Opportunity ..." entirely. Remove "Learn more about our benefit offerings on our BENEFITS & WELLBEING page" maybe keep as part of benefits? It's a reference; could be considered boilerplate but it's part of benefits description. Might keep but it's a link; we can keep as prose. We must not include any markdown fences. Now craft HTML. Structure:
About the role
... intro paragraph(s) ...
Maybe split into two paragraphs: first motivational sentences, then mission, then onboarding etc. We need to preserve all substantive info: The intro includes many sentences. Let's capture them. Intro text: "Do you enjoy creating new relationships? Are you a self-starter who thrives in a fast-paced, entrepreneurial environment? If so, our Capacity Portfolio Representative position might be the perfect fit for you! As a Capacity Portfolio Representative, you’ll blend inside sales, account management, and operations to grow and manage a portfolio of carriers. Your mission will be to deliver exceptional service by collaborating with trucking company owners, dispatchers, and drivers, ensuring the right truck is matched with the right shipment at the perfect time and price. If you’re driven by creating connections, solving challenges, and exceeding customer expectations, this role is for you. You’ll sharpen your sales skills and move fast to meet customers' supply chain challenges and business needs. The relationships you develop with carriers will fuel their success—and your own! So, what can we do for you? We believe that when you achieve, we succeed. Our commitment to your success starts on day one with a dynamic and comprehensive onboarding program designed to jumpstart your knowledge of the industry and C.H. Robinson’s systems and processes. You’ll benefit from top-tier training, continuous development, and a supportive team culture that empowers you to excel." That's all. Now Responsibilities: we have bullet list starting with "On your next adventure, you’ll…" then items: - Establish and maintain carrier relationships through lead generation, cold calling, and referrals - Learn about carriers’ business goals, preferences, and capabilities to maximize relationships and satisfaction - Monitor account activity, identify inactive or underutilized accounts, and take action to reactivate them - Leverage technology such as automated booking products, C.H. Robinson’s carrier website, and mobile apps to enhance carrier satisfaction and efficiency - Support Capacity Procurement - Analyze freight market trends, seasonality, and supply-demand factors to make informed pricing decisions - Use capacity analysis and internal costing tools to guide your buying and negotiating strategies - Proactively post, negotiate, and secure available capacity to meet customer needs - Deliver Exceptional Customer Service - Provide outstanding service by addressing carrier issues promptly and implementing effective solutions - Regularly review and act on carrier feedback to improve service - Identify and recommend the best payment solutions for each carrier based on their needs - Assist carriers with cash advances and resolve payable issues to ensure smooth operations - Execute Process Efficiency - Collaborate with internal teams on shipment updates, problem resolution, and operational execution - Maintain accurate transit load visibility and reinforce on-time pickup and delivery expectations - Identify root causes of issues and implement solutions to enhance performance We need to format as- . For sub-items, we could nest
- inside
- . That's okay.
Now Requirements: "You’re a great fit if you have: High School Diploma or GED equivalent Even better if you: Value a diverse and inclusive work environment Hold a Bachelor’s degree from an accredited college or university Have experience using customer perspective to guide decisions and actions Can persuade, motivate, influence, and negotiate with others Display strong decision-making, multi-tasking, communication and interpersonal skills Enjoy solutions driven work by leveraging appropriate tools to evaluate and make recommendations"
We can split: Requirements (minimum) = High School Diploma or GED equivalent. Preferred qualifications = the list after "Even better if you:".
We could have a section "Requirements" with
- High School Diploma or GED equivalent
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Requirements and Qualifications separate, but we can combine if needed. However we have both Requirements (minimum) and Qualifications (preferred). Could make Requirements for minimum, Qualifications for preferred. Or we could have Skills separate. The "Even better if you:" list includes both qualifications and skills. Could treat as Qualifications. We also have "We value an environment where you can grow by challenging yourself and are supported with the potential for internal promotion – within Sales, Global Forwarding, Operations, Account Management or other areas – so you can discover new interests, develop your strengths, and reach your life goals." That's more about career development; could be part of Benefits or maybe a separate section like "Growth Opportunities". But we don't have a heading for that; we could include under Benefits as part of benefits (career development). The Benefits section already includes career
- . That's okay.
Now Requirements: "You’re a great fit if you have: High School Diploma or GED equivalent Even better if you: Value a diverse and inclusive work environment Hold a Bachelor’s degree from an accredited college or university Have experience using customer perspective to guide decisions and actions Can persuade, motivate, influence, and negotiate with others Display strong decision-making, multi-tasking, communication and interpersonal skills Enjoy solutions driven work by leveraging appropriate tools to evaluate and make recommendations"
We can split: Requirements (minimum) = High School Diploma or GED equivalent. Preferred qualifications = the list after "Even better if you:".
We could have a section "Requirements" with
- . For sub-items, we could nest