Capacity Operations Engineer III

About the role

We are seeking a Capacity Operations Engineer to support the planning, deployment, and optimization of access network infrastructure for an enterprise company onsite in Philadelphia, PA. This role works closely with engineering and cross-functional teams to help manage network capacity, support network element engineering activities, and contribute to troubleshooting, reporting, and continuous improvement initiatives. This is an excellent opportunity for a technically curious detail oriented who enjoys problem-solving, collaboration, and building expertise in network engineering and operations.

Responsibilities

• Support access network capacity planning activities by helping evaluate demand, track utilization trends, and contribute to budget-informed engineering decisions.
• Assist with the design, testing, and implementation of network augmentation efforts, including participation in technical trials and deployment-related tasks across access technologies including CMTS, vCMTS, and PON/OLT environments.
• Help configure and maintain access network elements while following established engineering practices, documentation standards, and operational procedures.
• Participate in issue triage and reporting by gathering relevant data, identifying patterns, and escalating concerns to the appropriate engineering teams when needed.
• Work with cross-functional partners to coordinate updates related to network topology, engineering records, and operational readiness.
• Contribute to continuous improvement efforts by identifying process gaps, supporting better workflows, and sharing observations that improve team effectiveness.
• Use network data, internal tools, and available models to support analysis, validate changes, and improve visibility into capacity and performance conditions.
• Communicate status, findings, and technical concerns clearly with teammates and stakeholders to support timely decision-making and business continuity.
• Build knowledge of market topology, engineering dependencies, and support processes to strengthen operational execution over time.

Requirements

• Understanding of networking concepts and telecommunications infrastructure.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to interpret data and work with engineering tools and systems.
• Effective verbal and written communication skills.
• Collaborative mindset with the ability to work across multiple teams.
• Eagerness to learn new technologies and continuously expand technical expertise.
• Customer-focused approach with a commitment to delivering quality results.
• Preferred exposure to access network technologies such as CMTS, vCMTS, PON, or OLT platforms.
• Preferred familiarity with engineering processes, standards, and network documentation practices.
• Preferred experience working in a technical operations, networking, or telecommunications environment.

Benefits

Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.