Capability Manager - Remote

Primary Responsibilities

• Building & maintain roadmaps
• Accountable for maintaining processes & procedures
• Create business use cases for new solutions
• Vendor management (internal & external)
• Critical Escalation & Issue Resolution
• Monitor deliverables, track barriers, and escalate issues as needed
• Support operational excellence and continuous quality improvement processes
• Train & Communications
• Communicate findings effectively through storytelling and tailored presentations
• Manage multiple training sessions & office hours - including materials development
• Influence without authority and build solid relationships
• Act as a mentor and subject matter expert
• Innovation & Technology Enablement
• Leverage AI and web-based collaboration tools to improve productivity
• Support adoption of innovative solutions and agile business practices

Required Qualifications

• 3+ years of related experience in the healthcare industry
• Consulting with department leaders on communication strategy
• Experience creating communication strategies and writing communication deliverables
• Experience absorbing complex information and converting it to an understandable format for different audiences
• Experience adapting style and building consensus with individuals at all levels
• Proven, superior writing and verbal communication skills
• Demonstrated skill in time and project management as well as solid process orientation

Preferred Qualifications

• Experience with Asana (work management tool)
• Agile experience
• Experience working with physicians and APCs
• Familiarity with AI productivity tools

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

Pay and Schedule

The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected.